Smartsheet can send you notifications via email when other people make changes to a sheet.
Set a Notification
- A notification is created by default for people on the shared to list once a sheet is shared.
- You can set a notification manually by opening the Alerts tab at the bottom of a sheet and clicking on the New Notification button.
- You can edit the default settings on a notification by clicking on the links in the notification sentence:
- Recipient - if you are the sheet owner or admin, you can set a notification for yourself, for "All Shared Users" for that sheet or a subset of shared users. Editors and viewers can only set notifications for themselves. You can not set a notification for someone who has not been shared the sheet.
- Frequency - you can select how often the notification emails are sent: right away (within five minutes of change), hourly, daily, or weekly. A notification will not be sent if there are no changes to the sheet. The frequency determines the length of time after a change is made before you're notified.
- Type of Change - you can select what types of changes on a sheet you want to be notified on. By default, a notification is set for when "Anything" changes on a sheet but you can set it to be notified only on changes to certain columns, to attachments, sharing, or discussions.
- Note: you will NOT be sent a notification on changes that you make to a sheet. Some users try testing Notifications by making changes to a sheet and are surprised when no email arrives. If you want to test notifications, you should create a free account with another email address who can receive notifications on your changes.
Notification Email
- Included in the notification email is a grid showing any of the rows that changed (with changed data highlighted) and the names of who changed the sheet data listed below thegrid. Changes to attachments, sharing and discussions are listed below the grid.
- At the bottom of the email is a link to log in to open the sheet and one to turn off the notification on that sheet for the recipient.
Turn Off Notifications
There are three ways to turn off notifications for a sheet:
- Open the Alerts tab in a sheet and delete the notification.
- Open the Alerts tab in a sheet and remove yourself from the list of notification recipients.
- Turn off a notification directly from the notification e-mail itself. Look for the 'turn off' link near the bottom of the e-mail.
