Personal Settings

To access your Personal Settings, click on your account email in the upper left and select Personal Settings from the menu.

Personal Settings Form

View or edit your personal profile and settings info.

Personal Settings form

You can add/edit your name, reset your password, or change the email address you want to use for your Smartsheet account.  Here's some more info on changing your email:

  • Click on the "Change Email" link.
  • Enter your new email, confirm, and click "Save" on the Change Email Address form.
  • To finalize the change of email, you must click on the activation link that is sent to your new email address.
  • TIP:  You cannot change your email to an address for which you already have a Smartsheet account.  If you have already created a Smartsheet account with your 2nd email address, you can transfer sheet ownership to the 2nd email address as follows:
    • share your sheets to the 2nd email address
    • log in with the 2nd email address, open a sheet, and click on the Sharing tab at the bottom of the sheet
    • right click on your name in the shared to list and select "Make me the owner" in the sharing list
    • the original owner of the sheet will get an email with a link to approve making the  2nd email address the sheet owner.

There are also several settings that can be modifed according to your preferences:

  • Time Zone -  ensure time stamps, scheduled emails and other time-based actions reflect your time zone
  • Language (Country) - Smartsheet is currently available in English, Spanish, French, and Portuguese (additional languages will be supported in the future).  Your Language (Country) setting also dictates your default date format (e.g., mm/dd/yy or dd/mm/yy) and default thousands separator (comma or decimal).  NOTE: we try to automatically select this setting when you sign up but it does not always work.
  • Auto-Save Settings - we will auto-save your changes if you are inactive for a certain amount of time (default is 3 minutes) to ensure that you won't lose any data if your network connection is lost, you shut down your browser by mistake, etc.  You can also choose to automatically save changes when you leave a sheet.
  • Email Preferences - if you choose to receive Product Update News, we will email you when we release new product features.  The Smartsheet Morning Mail provides a daily summary of your recent activity and a convenient way to sign into the application.  It can by turned off from a link at the bottom of the email.
  • Referral Link - share this link via your blog, website, social networks or email.  Smartsheet pays commissions for referred accounts. View more information about the Referral Rewards Program.
  • Help Tips  - if you do not wish to see Help Tips when you open a new feature, uncheck the box at the bottom of the Tips form.  After you have unchecked this box, you will not see Tips unless you open them from the Help link.