Manage critical IT projects, processes and programs
IT Project Management
Manage projects large and small with a perfectly
flexible tool designed to give the owners of projects power without overwhelming the team members involved.
Issue Log Tracker
Smartsheet works well for customer issue logs, help desk requests, bug tracking, or any list that requires tracking and follow-up.
Operational Checklists
Turn the myriad of checklists needed to routinely manage the IT universe into management tools that actively work for you.
Set up your projects your way
Tasks and subtasks are fully customizable
See projects in Grid and Calendar views
Include a flexible Gantt chart view (coming soon)
Assign responsibilities to multiple people
Mobile access
Set up online forms to capture requests
Get alerted via email when new requests arrive or existing ones change
Easily respond to requestors when their issues are resolved
Assign work to employees and manage queues
See a full history of all changes
Get updates from people and departments via email
Notifications and reminders ensure that your data is up to date
See a rollup of all outstanding items across many checklists
Send status reports directly from the tracking sheets
