IT Project Management
Manage projects large and small with a perfectly
flexible tool designed to give the owners of projects power without overwhelming the team members involved.
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Issue Log Tracker
Smartsheet works well for customer issue logs, help desk requests, bug tracking, or any list that requires tracking and follow-up.
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Operational Checklists
Turn the myriad of checklists needed to routinely manage the IT universe into management tools that actively work for you.
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- Set up your projects your way
- Tasks and subtasks are fully customizable
- See projects in Grid and Calendar views
- Include a flexible Gantt chart view (coming soon)
- Assign responsibilities to multiple people
- Mobile access
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- Set up online forms to capture requests
- Get alerted via email when new requests arrive or existing ones change
- Easily respond to requestors when their issues are resolved
- Assign work to employees and manage queues
- See a full history of all changes
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- Get updates from people and departments via email
- Notifications and reminders ensure that your data is up to date
- See a rollup of all outstanding items across many checklists
- Send status reports directly from the tracking sheets
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