How It's Used

A preview of what is available in the Smartsheet Template Gallery

Marketing Sales Human Resources Finance & Legal R & D IT Client Management Project Management Company Management Task & Checklist Specialty

Jumpstart your work with Smartsheet templates.
Modify Smartsheet templates to fit your own needs, and save your own custom templates to share with your team.

Help Desk Ticket Tracker

Log, track, and resolve help requests with this tracking sheet. Publish a form to your web site or intranet, then share and work through the sheet with your help desk staff to ensure each item is handled quickly and thoroughly.

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Screenshot of Smartsheet template for IT Help Desk.

More Client Management Templates

Time Tracker for Client Projects

Track and approve worker hours on projects in prep for invoicing. With simple web form, ideal for mobile staff to log details for central billing, or for tracking time against multiple internal company projects.

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Screenshot of Smartsheet template for Simple Bug and Issue Tracker.

Simple Bug & Issue Tracker

Track issue status, priority, and resolution. Great for help desk and R&D teams. Log support issues by priority, assign a fixer, show red-yellow-green to fix progress, move completed fixes to Closed for reference.

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Client Contact List

Track key client information in a sheet you can share with your colleagues. Automatically sets a flag on people not contacted for 30 days and highlights main contacts over 30 days.