Anthony Onesto is the director of human resources at Fresh Direct. Fresh Direct is an on-line fresh food, meals and grocery home delivery service. The company prides itself in its fresh food, meals solutions and low prices.

Briefly describe your team.

We are a 10 person human resource department.

How are you using Smartsheet.com?

We use Smartsheet for two operational purposes. The first is to track employee requests that come to HR so we can identify areas to improve and drive better supervisor to employee relationships, and to track the volume of request. The second is a weekly project update list that I use for the Senior HR folks, who handle HR projects for the company.

When did you start with us?

January 2007

Why did you choose Smartsheet.com over other providers?

It was free to start, and the ability to get folks to update project status via online or email was a very cool feature. Instead of having many folks getting access to Excel and then not having the ability to update a spreadsheet because someone else had opened it, did not allow us to collaborate effectively.

What stood out for you?

I really like the ability to get updates via email and without even logging into the solution. This makes collaboration a lot easier and seamless.

What were you using before?

Excel and Wrike.

How did Smartsheet address what is unique to your business?

Collaboration is critical in HR and trying to deal with version controls of spreadsheets was very time consuming. Smartsheet helped me manage project updates seamlessly and convert back into Excel without issue.

Have you achieved measurable results?

The intangibles are clearly being realized by having an ability to collaborate on information. From our HR request Smartsheets, it has allowed us to report on various categories and areas of employee concern that we did not have data on in the past. We also have seamless reporting on projects, which allows me to focus time elsewhere.