Smartsheet Blog

Automate Sales Pipeline Reviews

Managing sales pipeline is critical for sales teams, and for the business as a whole. Your sales pipeline will help you project where your sales will end up this quarter, and help you see if you’ll make your numbers this year. Tight pipeline management is a hallmark of successful sales teams. See how Smartsheet can help your teams manage forecasting and pipeline management.

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Ted Neward, internationally-acclaimed conference speaker, author, CTO and more, recently joined Smartsheet to build out a developer relations team from scratch. Below, Ted shares his perspective on “why Smartsheet, and why now.” Q: What prompted you to come work for Smartsheet? A: Truthfully, coming to Smartsheet was a combination of interesting factors. First, I had a great view from the inside of the company before I ever started the interview process from one of my students at UW who interned here. He couldn’t speak highly enough of the place. That said a lot to me – if they treat the interns well, I thought, then the people there must be good people, and that’s a big thing for
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CIO meeting with IT leadership

In a recent study of IT trends, the Society of Information Management (SIM) asked CIOs what they see as the most critical issues they will face in 2017. It's an interesting look into the mindset of the CIO of 2016, and, based on my experience, in line with the industry as a whole. Here’s my take on the top three concerns and how to alleviate them.

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For enterprises that rely on a steady flow of income from customer subscriptions, it is essential to have a team in place to cultivate, train, and help customers ramp up and become successful with your product. Retention is a key component of any successful subscription business – in fact, increasing customer retention rates by 5% can increase profits anywhere from 25% to 95%. Customer retention can be directly tied to a variety of factors including customer onboarding, training and support, renewal management, and more. When the success and growth of your business hinges on your customer’s success and your customer’s success lands on your shoulders, the weight is substantial. Here at
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2016 has been an exciting and rewarding year – one in which we have aimed to deliver more value to existing customers, better onboard new teams and organizations, build more compelling integrations to leading SaaS platforms, and provide greater convenience for you to learn and share experiences. We have also learned and applied valuable lessons, recognizing that we must continuously improve to earn your ongoing trust and business. I am also pleased to share that with your support, Smartsheet is now one of the largest global providers of Collaborative Work Management, and, according to Forrester, a Leader in the market. We were proud to be named by Forbes as one of the world’s 100 most important
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