Smartsheet Blog

Our users have always had choices in deciding what operating system or browser the use when accessing Smartsheet. We have supported Internet Explorer (PC) and Firefox (PC, MAC, Linux) since inception, and in recent months started support for Safari (MAC). With an increasing number of people accessing frequently used web apps from multiple locations – this freedom to choose has become increasingly important.

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At 5:40pm Pacific Standard Time, Smartsheet.com was forced to go offline due to a widespread power issue that that impacted our SAS70 certified data center, managed by Rackspace in Dallas, Texas. We are thankful that no customer data was impacted by this event and we apologize for the business disruption this may have caused you.

Without listing the numerous exchanges we had with Rackspace support, we can assure you of three things:

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