Smartsheet Blog

At 5:40pm Pacific Standard Time, Smartsheet.com was forced to go offline due to a widespread power issue that that impacted our SAS70 certified data center, managed by Rackspace in Dallas, Texas. We are thankful that no customer data was impacted by this event and we apologize for the business disruption this may have caused you.

Without listing the numerous exchanges we had with Rackspace support, we can assure you of three things:

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