Smartsheet Blog

2016 has been an exciting and rewarding year – one in which we have aimed to deliver more value to existing customers, better onboard new teams and organizations, build more compelling integrations to leading SaaS platforms, and provide greater convenience for you to learn and share experiences. We have also learned and applied valuable lessons, recognizing that we must continuously improve to earn your ongoing trust and business. I am also pleased to share that with your support, Smartsheet is now one of the largest global providers of Collaborative Work Management, and, according to Forrester, a Leader in the market. We were proud to be named by Forbes as one of the world’s 100 most important
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In the retail industry, continual evaluation of your business practices is critical to survive the tectonic shifts that are due to the convergence of e-commerce and the internet. Learn why a collaborative work management maturity assessment can help optimize your retail operations processes and ensure survival.

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Amazon Web Services (AWS) has been a key partner for us at Smartsheet as we’ve grown from a startup to where we are today. I’ve been our Director of Infrastructure for the majority of the journey, and I can confidently say that we wouldn’t be where we are, and my team would’ve had many more sleepless nights, if it weren’t for our partnership with AWS. Working with them has helped us avoid large capital investments in infrastructure, both when prototyping new features, and when scaling the finished product. I recently attended AWS re: Invent, where I shared Smartsheet’s experience. I was also pleased to hear the direction that AWS is heading, particularly with S3. Hearing
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It can take a village to close an enterprise sales deal. From sales to technical support and professional services to accounting, many teams are involved to ensure that every detail is taken care of and the customer will be satisfied with their purchase.

Once the contract is signed, it's time to begin the next layer of relationship with your customer and your internal professional services team. Learn how to automate this handoff from sales to professional services, to ensure that the customer has the best experience possible. 

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You can’t hide from it – the increasing panic that there isn’t a magic methodology that works for every team even within the same department or project. It isn’t shocking that leading productivity apps are launching alternate ways to work with the same kinds of tasks in order to cater to different styles of work. The nature of work is changing just as fast as the demands from workers are changing – both from the top of organizations down and the bottom up. Collaboration software providers are racing to deliver the best solutions. If you rewind a few years, enterprise software and team collaboration tools were entirely different animals. Large organizations selected big,
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