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Site Reliability Engineer - Azure

At Smartsheet, we are building the next generation workspace collaboration platform. Our Technical Operations team is committed to operational excellence and delivering a world class customer experience. We're in an exciting high growth stage and now is the best time to join our team. Learn more about us with this short video overview of Smartsheet: Smartsheet Overview Video.

We are currently looking for a Site Reliability Engineer to join our Site Reliability Engineering team. In this position, you will directly impact the reliability and performance of our critical production application systems; supporting 24/7 delivery to over 70,000 customers worldwide. We’re looking for a motivated individual to manage deployment of configuration management solutions, resolve production escalations, and iterate on improving both production and pre-production environments. This position will report directly to the Site Reliability Manager and is located at our Bellevue, WA headquarters.


  • Manage infrastructure as code utilizing open source tooling such as puppet and foreman
  • Develop automation solutions for cloud based deployments using Azure APIs
  • Utilize telemetry systems to inform configuration decisions
  • Create repeatable documentation that supports continuous development
  • Perform System maintenance upgrades and redesign
  • Track work through the ticketing systems and follow through to resolution
  • Participate and support multiple teams in incident management, PIR, deployment and change processes
  • Investigate security and compliance concerns, in accordance with company policies


  • 4+ year of work experience with production Linux systems administration
  • 3+ years with configuration management, source control and containerization tools
  • 2+ year of work experience managing Cloud based infrastructure and automation
  • 2+ year of experience with at least one scripting language ( eg Bash, Python, Ruby, Go )
  • Highly motivated, critical thinker with proven ability to troubleshoot and solve problems in a production support environment
  • Ability to successfully manage competing priorities in critical incident situations
  • Proficient with basic internet protocols (eg HTTP, DNS, TCP/IP)
  • Strong desire to learn and understand new technologies
  • Excellent verbal and written communication skills
  • Ability to work in the U.S. on an ongoing basis
  • Bachelor’s degree in Computer Science or related discipline required
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