Coordinate Custom Manufacturing
Thousands of clients. Fifty states. One tool.
South Water Signs creates custom signs for America's biggest brands. Today's customer demands high-quality custom work in less time. Armed with a solid process powered by Smartsheet, South Water Signs continues to win clients and make them happy.
"Our business has doubled and our manual process didn't scale. Today we'd be a mess without Smartsheet."
Smartsheet was a comfortable fit from the start. It looked like Excel. It had Gantt functionality. Because of that familiarity, it became the one tool everyone used. Adopting Smartsheet enabled South Water Signs to show they are project management specialists.
|100%||Client-facing employees use Smartsheet|
|1000||Simultaneous projects managed|
|10,000+||Signs installed in 2014|
"There was nothing productive about emailing one another for updates."
Manufacturing Signs and Mastering Project Management
"We are now a project management company that specializes in signage."
“While we initially chose it as a scheduling tool with customers, more and more departments are using it and it's now the dominant software in our company.”
How South Water Uses Smartsheet
|256||Deals tracked in Smartsheet|
|789||Contact documents managed|
|28,573||Realtime status views by stakeholders|
|2,760||Orders managed on 44 sheets|
|3,201||Order status views by customers and vendors|
|50||Team members coordinating projects on Smartsheet|
|1,203||Manufacturing Jobs Managed
(in the past 6 months)
|1,323||Job details maintained in attachments|
|226||Discussion threads about orders|