When you think of the future of automation, you might think of self-driving cars or drones delivering your pizza. Yet the future of automation applies to nearly everything, including in the office. According to a McKinsey Global Institute report, in order to achieve the full potential of automation, people and technology will need to work hand-in-hand.
Here we take a look at the current state and future possibilities of workplace automation, explore the impact of automating the repetitive tasks that millions of information workers undertake every day, and take a look at how your organization can create an automation strategy that will drive your business forward.
The Current State of Automation
Automation in the workplace is on the rise, and increasingly, businesses need to automate to stay competitive in today’s market. Many information workers use automation on a daily basis, and believe that it makes them more efficient and productive in their daily tasks.
While many businesses are adopting and leveraging automation, many fail to realize the full power of automation, including the potential improvements to productivity, innovation, worker satisfaction, and the bottom line, that can be gained by simply reducing the steps required to complete everyday tasks.
Interested in learning more? Check out the Smartsheet Report: Automation in the Workplace.
The Potential of Workplace Automation
Workplace automation is already improving the day-to-day work of information workers by reducing their workloads of repetitive, mundane tasks, so they can focus on higher-value work.
While we may get to a point in the distant future where AI is able to mimic human qualities and abilities such as creativity, intuition, and critical thinking, automation has the potential to complement human work, freeing up workers to spend more time on the work that lets them shine.
The technologies with the potential to significantly impact workplace automation in the future include artificial intelligence, machine learning, natural language processing, workflow automation, and automated data exchange.
Creating an Automation Strategy
Many organizations are currently undergoing digital transformations and embracing a digital future with the intention of driving a competitive advantage that will help them survive and thrive in an increasingly fast-moving business world.
A key piece of any organization’s digital transformation strategy — and business strategy in general — should be to develop a point of view on how artificial intelligence, automation, and machine learning can help their organization, employees, and customers thrive. Explore how these technologies can be applied to have the biggest impact to your business to take full advantage of the future of automation.