IT SERVICE CONTINUITY PLAN

TEMPLATE

IT SERVICE CONTINUITY PLAN COMPANY NAME Street Address City, State and Zip webaddress.com Version 0.0.0 00/00/0000

TABLE OF CONTENTS

1.	SCOPE	3

2.	RECOVERY OBJECTIVES	3

A.	RECOVERY TIME OBJECTIVE (RTO)	3

B.	RECOVERY POINT OBJECTIVE (RPO)	3

3.	RECOVERY TEAM	4

A.	SERVICE / ROLE / FUNCTION	4

B.	RESPONSIBILITY	4

C.	DEPENDENCIES	4

D.	EXPECTED RESPONSE TIME	4

4.	RECOVERY STRATEGY	5

A.	INITIAL RECOVERY	5

B.	OVERALL RECOVERY STRATEGY	5

5.	RETURN TO OPERATIONS	6

6.	DOCUMENT CHANGE LOG	6

SCOPE

Service Area, Service Offerings, Service Areas that depend on the service at risk

RECOVERY OBJECTIVES

RECOVERY TIME OBJECTIVE (RTO)

The maximum length of time IT processes can be down before the disruption impacts the business

RECOVERY POINT OBJECTIVE (RPO)

The maximum interval of data loss since the last IT service backup that the business can tolerate while still proceeding with normal business processes

RECOVERY team

SERVICE / ROLE / FUNCTION

RESPONSIBILITY

DEPENDENCIES

EXPECTED RESPONSE TIME

RECOVERY STRATEGY

INITIAL RECOVERY

OVERALL RECOVERY STRATEGY

RECOVERY SCENARIOS

Data Failure, Critical Recovery Team is unavailable, Business is inaccessible

RETURN TO OPERATIONS

DOCUMENT CHANGE LOG

VERSION HISTORY
VERSION	APPROVED BY	REVISION DATE	DESCRIPTION OF CHANGE	AUTHOR

PREPARED BY	TITLE	DATE
APPROVED BY	TITLE	DATE

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