CRISIS MANAGEMENT PLAN RESTAURANT NAME Street Address City, State and Zip webaddress.com Version 0.0.0 00/00/0000 RESTAURANT CRISIS MANAGEMENT PLAN

VERSION HISTORY
VERSION	APPROVED BY	REVISION DATE	DESCRIPTION OF CHANGE	AUTHOR

PREPARED BY	TITLE	DATE
APPROVED BY	TITLE	DATE

TABLE OF CONTENTS

CRISIS MANAGEMENT TEAM	3

STAFF CONTACT LIST	4

CUSTOMER COMMUNICATION PLAN	5

media COMMUNICATION PLAN	6

COMMUNICATION PLAN TIMELINE	7

RECOVERY PLAN	8

CRISIS MANAGEMENT TEAM

NAME	POSITION	PHONE NUMBER	TASKS / ACTIONS TO TAKE

STAFF CONTACT LIST

NAME	POSITION	PHONE NUMBER	EMAIL

CUSTOMER COMMUNICATION PLAN

METHOD	WHEN TO UTILIZE	HOW TO UTILIZE
TELEPHONE
EMAIL
SOCIAL MEDIA
NEWSLETTER

media COMMUNICATION PLAN

METHOD	WHEN TO UTILIZE	HOW TO UTILIZE
PUBLIC RELATIONS ANNOUNCEMENT
EMAIL
NEWSLETTER
DIRECT CALL

COMMUNICATION PLAN TIMELINE

COMMUNICATION CHANNEL	COMMUNICATION AUDIENCE	COMMUNICATION CADENCE

RECOVERY PLAN

RECOVERY STRATEGY	RECOVERY CATEGORY	IMPACT ON BUSINESS	PRIMARY GOALS OF RECOVERY	ACTIONS / TASKS	PERSON RESPONSIBLE

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