CRISIS MANAGEMENT STRATEGY

Company Name	YOUR LOGO
123 Company Address Drive
Fourth Floor, Suite 412
Company City, NY 11101
321-654-9870
PREPARED BY	DATE

MISSION AND VISION

Fill in your organization's existing mission and vision statements.

RISKS AND VULNERABILITIES

Summarize the most probable and damaging crises.

CRISIS NAME	NOTES
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MITIGATION PRIORITIES

List the system and process improvements that you need in order to mitigate vulnerabilities, and then indicate who will perform this work.

PRIORITY	ASSIGNED TO
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CRISIS OBJECTIVES

Detail your most important organizational objectives in a crisis, such as maintaining the health and safety of your staff as well as your cash flow.

OBJECTIVE
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ALLOWANCES AND EXCEPTIONS

List normal standards and policies that you are willing to sacrifice to support the crisis response.

EXCEPTION	NOTES
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KEY PERFORMANCE INDICATORS

List the metrics you will monitor during a crisis to track your strategic objectives.

METRIC	NOTES
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CRISIS MANAGEMENT TEAM

List the roles and individuals who will do detailed crisis planning and any resources that you need to provide.

ROLE 1	NAME
RESOURCES NEEDED / NOTES
ROLE 2	NAME
RESOURCES NEEDED / NOTES
ROLE 3	NAME
RESOURCES NEEDED / NOTES
ROLE 4	NAME
RESOURCES NEEDED / NOTES
ROLE 5	NAME
RESOURCES NEEDED / NOTES

CRISIS MANAGEMENT TEAM continued

ROLE 6	NAME
RESOURCES NEEDED / NOTES
ROLE 7	NAME
RESOURCES NEEDED / NOTES
ROLE 8	NAME
RESOURCES NEEDED / NOTES
ROLE 9	NAME
RESOURCES NEEDED / NOTES
ROLE 10	NAME
RESOURCES NEEDED / NOTES

STRATEGIC RESPONSIBILITIES IN A CRISIS

Fill in your highest strategy priorities for crisis management, such as communicating with stakeholders and making sure ethics are upheld.

The CEO usually handles these priorities, but, in big organizations, some responsibilities may be assigned to other senior executives.

RESPONSIBILITY	ASSIGNED TO optional	NOTES
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STRATEGIC ACTIONS

List the actions you need to perform in order to address high-level culture or organizational crisis needs, such as improving communication or building cash reserves.

ACTION	NOTES
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AFTER-CRISIS REVIEW

List the strategic outcomes from your post-crisis strategic review.

ACTION ITEM	DELEGATED TO
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