EMERGENCY RESPONSE AND

CONTINGENCY PLAN TEMPLATE

BUSINESS CONTINGENCY PLAN (BCP) MEDICAL PRACTICE NAME Street Address City, State and Zip webaddress.com Version 0.0.0 00/00/0000

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TABLE OF CONTENTS

1.	RISK STRATEGIES	4

A.	CLINICAL RISK	4

i.	RISK PREVENTION AREAS	4

ii.	RISK PREVENTION STRATEGIES	4

B.	OPERATIONS AND FINANCE RISK	5

i.	RISK PREVENTION AREAS	5

ii.	RISK PREVENTION STRATEGIES	5

C.	IT RISK	6

i.	RISK PREVENTION AREAS	6

ii.	RISK PREVENTION STRATEGIES	6

2.	BUSINESS FUNCTION RECOVERY PRIORITIES	7

3.	RELOCATION STRATEGY	7

4.	ALTERNATE BUSINESS SITE	8

5.	RECOVERY PLAN	8

6.	RECOVERY PHASES	9

A.	DISASTER OCCURRENCE	9

B.	PLAN ACTIVATION	9

C.	ALTERNATE SITE OPERATION	9

D.	TRANSITION TO PRIMARY SITE	9

7.	RECORDS BACKUP	10

8.	RESTORATION PLAN	10

9.	RECOVERY TEAMS	11

A.	TEAM ROLES	11

B.	TEAM CONTACTS	11

C.	TEAM RESPONSIBILITIES	11

D.	DEPARTMENTAL RECOVERY TEAMS	11

10.	RECOVERY PROCEDURES	12

A.	POTENTIAL RECOVERY PROCEDURE	12

i.	DISASTER OCCURRENCE	12

ii.	NOTIFICATION OF MANAGEMENT	12

iii.	PRELIMINARY DAMAGE ASSESSMENT	12

iv.	DECLARATION OF DISASTER	12

v.	PLAN ACTIVATION	12

vi.	RELOCATION TO ALTERNATE SITE	12

vii.	IMPLEMENTATION OF TEMPORARY PROCEDURE	12

viii.	ESTABLISHMENT OF COMMUNICATION	12

ix.	RESTORE DATA PROCESS AND COMMUNICATIONS WITH BACKUP LOCATION	12

x.	BEGIN ALTERNATE SITE OPERATIONS	12

xi.	MANAGE WORK	12

xii.	TRANSITION BACK TO PRIMARY OPERATIONS	12

xiii.	END ALTERNATE SITE PROCEDURES	12

xiv.	RELOCATE RESOURCES BACK TO PRIMARY SITE	12

11.	APPENDICES	13

A.	EMPLOYEE CONTACT LIST	13

B.	RECOVERY PRIORITIES	13

C.	ALTERNATE SITE RESOURCES	13

D.	EMERGENCY OPERATIONS CENTER (EOC) LOCATIONS	13

E.	VITAL RECORDS	13

F.	VENDOR LISTS	13

G.	IT SYSTEM REPORTS AND RESOURCES	13

H.	ALTERNATE SITE TRANSPORTATION INFORMATION	13

I.	IMPACT AND RISK ASSESSMENTS	13

J.	BUSINESS IMPACT ANALYSIS	13

K.	RECOVERY TASK LISTS	13

L.	OFFICE RECOVERY PLAN	13

RISK STRATEGIES

CLINICAL RISK

RISK PREVENTION AREAS

RISK PREVENTION STRATEGIES

OPERATIONS AND FINANCE RISK

RISK PREVENTION AREAS

RISK PREVENTION STRATEGIES

IT RISK

RISK PREVENTION AREAS

RISK PREVENTION STRATEGIES

BUSINESS FUNCTION RECOVERY PRIORITIES

Use these priorities to recover essential business operations at an alternate location site. This is an offsite strategy that the disaster recovery teams put into effect. The information system and IT teams restore IT functions based on critical business functions.

RELOCATION STRATEGY

ALTERNATE BUSINESS SITE

Use the alternate business site and relocation strategy in the event of a disaster or disruption that inhibits the continuation of the business processes at the original business site. In the case of both types of disruptions, this strategy should include both short-term and long-term relocation sites.

RECOVERY PLAN

RECOVERY PHASES

These are the activities most needed for the business to continue, and the recovery plan should target these essential business functions. The recovery plan should proceed as follows:

DISASTER OCCURRENCE

The company declares a disaster, and it decides to activate the rest of the recovery plan.

PLAN ACTIVATION

During this phase, the company puts the business contingency plan into effect. This phase continues until the company secures the alternate business site and relocates the business operations.

ALTERNATE SITE OPERATION

This phase continues until the company can restore the primary facility.

TRANSITION TO PRIMARY SITE

This phase continues until the company can properly move business operations back to the original business site.

RECORDS BACKUP

RESTORATION PLAN

Disaster recovery / IT teams maintain, control, and periodically check on all important records that are vital to the continuation of business operations and that would be affected by facilities disruptions or disasters. The teams periodically back up and store the most critical files at an offsite location.

RECOVERY teams

Establish recovery teams, and divide participants into the appropriate teams based on job role and title. Give each team a designated team leader, and assign all other team members to a specific role or duty among the team.

TEAM ROLES

Team Leader, Backup Team Leader, Team Member

TEAM CONTACTS

Stored in the Contact List Appendix

TEAM RESPONSIBILITIES

Incident Commander, HR/PR Officer, Information Technology, Finance/Admin, Legal/Contacts

DEPARTMENTAL RECOVERY TEAMS

Business Contingency Coordinator, EOC Communications Team, EOC Human Resources Team, EOC Administration Team, Emergency Response Team, Information Technology Recovery Team

RECOVERY PROCEDURES

Outline specific activities or tasks that the recovery teams should carry out to recover normal and critical business operations. Use a specific set of action activities and tasks to describe each strategy you need to implement in order to recover appropriately.

POTENTIAL RECOVERY PROCEDURE

Disaster Occurrence

Notification of Management

Preliminary Damage Assessment

Declaration of Disaster

Plan Activation

Relocation to Alternate Site

Implementation of Temporary Procedure

Establishment of Communication

Restore Data Process and Communications with Backup Location

Begin Alternate Site Operations

Manage Work

Transition Back to Primary Operations

End Alternate Site Procedures

Relocate Resources Back to Primary Site

APPENDICES

This section lists all the appendices you need to carry out a BCP. These appendices include the following:

Employee Contact List

Recovery Priorities

Alternate Site Resources

Emergency Operations Center (EOC) Locations

Vital Records

Vendor Lists

IT System Reports and Resources

Alternate Site Transportation Information

Impact and Risk Assessments

Business Impact Analysis

Recovery Task Lists

Office Recovery Plan

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