DISASTER RECOVERY RUNBOOK COMPANY NAME Street Address City, State and Zip webaddress.com Version 0.0.0 00/00/0000 DISASTER RECOVERY RUNBOOK

TEMPLATE

VERSION HISTORY
VERSION	APPROVED BY	REVISION DATE	DESCRIPTION OF CHANGE	AUTHOR

PREPARED BY	TITLE	DATE
APPROVED BY	TITLE	DATE

TABLE OF CONTENTS

1.	DOCUMENT CONTROL	3

2.	CONTACT INFORMATION	4

3.	DATA CENTER ACCESS CONTROL LIST	5

4.	COMMUNICATION STRATEGY	7

5.	DISASTER DECLARATION AND ALERT RESPONSE INFORMATION	7

6.	ESCALATION RATINGS AND PROCEDURE	7

7.	INFRASTRUCTURE OVERVIEW	7

8.	RESTORATION ORDER AND DETAILS	7

9.	SYSTEM CONFIGURATION AND BACKUP CONFIGURATION	7

10.	DATA RESTORATION	7

document control

This includes document name, versions, creation and modification dates, and authors of each relevant document involved in the disaster recovery plan. Maintain document change history and version updates within this portion of the runbook.

DOCUMENT NAME	LOCATION	VERSION NO.	CREATION DATE	MODIFICATION DATE	AUTHOR

CONTACT INFORMATION

This details the key contact information of all involved parties, including key personnel, external assets or networks, third-party resources, and key stakeholders.

NAME & TITLE	ROLE	PHONE	EMAIL	MAILING

Data Center Access Control List

Include the name, role, contact information, and sharing levels of those who have access to key documents concerning the maintenance of operations during a disaster.

NAME	ROLE	PHONE	EMAIL	ACCESS LEVEL

Communication Strategy

This is the information regarding how personnel and employees will maintain contact and communication throughout a disaster, including phones, alerts, media, and other communication methods.

Disaster Declaration and Alert Response Information

Include the situation, action, and owner of each potential disaster to track when and how a disaster declaration will be communicated to all involved parties. Additionally, include a detailed procedure regarding how each person should respond to a disaster alert.

Escalation Ratings and Procedure

Determine the severity of a disaster based on a rating system and react to the disaster accordingly. Ratings include:

• Fatal

• Critical

• Serious

• Minor

• Request

Infrastructure Overview

Include a detailed explanation and diagram of all necessary facilities that are critical to normal operation procedures.

Restoration Order and Details

This outlines the details regarding how recovery personnel should deal with disasters and in what order. (Base the order on priority rankings.) Include details about event type, duration of event, mitigation action, and event criticality.

System Configuration and Backup Configuration

This outlines all systems and inventory involved in a normal operation. It also outlines backup procedures, should any of the original configurations be disrupted.

Data Restoration

These are the steps and resources needed in order to restore the disrupted systems or business.

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