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Collaboration is Good, but Work Management is Better

Eric Browne - Jan 28 2010 - 11:41am

Many people describe Smartsheet as a collaboration tool, and they're right.  A big part of Smartsheet's value lies in enabling team members to share a project sheet, task list, sales pipeline or some other list of work that needs to get done.   However, when people say collaboration they're often thinking of chat, web meetings, shared appointment calendars, brainstorming and a lot of other 'Web 2.0' ways to interact with colleagues.  We're all for that, but we're not looking to emulate WebEx, or replace your Outlook or Google Calendar, or compete with Google Wave on the ... Read more

Smartsheet for Film Music Projects

Brent Frei - Dec 30 2009 - 3:58pm

Jim Well is an author, composer, guitarist,… the list is long. He’s also a Smartsheet customer that just seems to be good at everything. We’ve taken particular notice of this fact here at Smartsheet in that he seems to have effortlessly written a description of our product that bests our internal efforts.

I was hacking away at it again today making notes like:... Read more

Thank You and the Year Ahead

Mark Mader - Dec 23 2009 - 12:24pm

Whether you have been with us since 2006 or signed up earlier today, we value your business and hope that Smartsheet has been a valuable service for you.

Before sharing a few comments about the year ahead, we would like to thank you for contributing to these milestones:... Read more

Top 5 Reasons Teams Choose (are told to use) Sharepoint

Mark Mader - Nov 24 2009 - 3:45pm

Software companies spend an exorbitant amount of time and money trying to convince you that their solution perfectly suits your needs.

Wouldn't it be appropriate if they also took the time to describe the circumstances in which they lost to the competition?

Even in a record year like 2009, there are as many people who trial and don't buy Smartsheet as there are those who subscribe.  The convenience of no-obligation trial periods has made that a reality. ... Read more

Paid Crowdsourcing Panel Discussion Fall 2009

Brent Frei - Nov 11 2009 - 5:31pm

In September we hosted the first major online paid crowdsourcing panel discussion coinciding with the release of our Paid Crowdsourcing Research Report. It was chock full of great insights from the early pioneers in crowdsourcing thought leadership and technology. We paid $51 to the crowd behind CastingWords to transcribe the contents of the 1 hour and 7 minute discussion.... Read more

5 Fundamentals of Sales Pipeline Management

Mark Mader - Oct 28 2009 - 2:06pm

Jim was frustrated. After two weeks of searching for a better way to manage his team's sales pipeline, he had found more questions than answers.

"Should I start with a full-blown CRM system like Salesforce?"

"How much should I budget for deploying such a solution?"

"Do the online e-mail marketing services enable me to solve part of this problem?"

"Should I focus on sales reporting while figuring out how to manage the opportunities and follow-up?"

"How much training time is required for my reps to get productive? All they know is Excel and e-mail."... Read more

Smartsheet Delivers Sales Pipeline Solution for Google Apps

Eric Browne - Oct 21 2009 - 5:30pm

Smartsheet has integrated with Google Apps to create an easy to use Sales Pipeline Management solution.  Adopting a CRM application like Salesforce is often a challenge.  If you’re used to using spreadsheets for tracking deals, you will be forced into a new look & feel, process, complexity and higher cost structure.  Many companies start managing a sales pipeline in a spreadsheet.  However, at some point, that pr... Read more

Smartsheet Integrates with Google Docs

Eric Browne - Oct 14 2009 - 5:11pm

Smartsheet integration with Google Docs is now available.  The integration enables any Smartsheet user to attach, import from, or export to Google Docs.... Read more

Smartsheet Launches Sign-In Integration With Google

Mark Mader - Oct 9 2009 - 10:05pm

Smartsheet Sign-In integration with Google Apps and Google accounts is now available. It is the first of a few major items we have on deck for October 2009.

The feature helps Google users interacting with Smartsheet, whether they are returning or signing up for a free trial account. The benefits? Easy signup, rapid login, and fewer passwords to remember.... Read more

Simple and Effective Lead Capture and Notification

Mark Mader - Oct 9 2009 - 8:02am

Asking customers to fill out online survey or lead forms provides great value to you. If you stop there however, you miss a great opportunity to influence your customer's experience.

As important to capturing information - I might argue more important - is what happens after the form is completed.

Many business have sophisticated workflow engines that auto-enroll people in e-mail campaigns, ship materials, or route them to a sales representative. Such enterprise systems can cost anywhere from tens to hundreds to thousands of dollars to license and implement.... Read more