Work Management Customers

Businesses, educators, and non profits in 40 countries rely on Smartsheet.

Project management, file sharing, and more

"We use Smartsheet to manage projects and to track tasks between people and their individual managers. The system has also become a great place to share files, since everyone has access at any time from the road or home. It is so easy, fast and accessible that we use it for many things we did not envision at first.“

- Rob Eleveld, CEO, Shiftboard

More flexible than Basecamp

“We turned to Smartsheet when our online project management tool (Basecamp) became more of a bottleneck than a collaboration platform. Smartsheet allows us to customize the way we manage our projects. Our company is more than 50% virtual, and Smartsheet is now an essential, everyday part of our business.”

- Matthew Korte, VP/Creative Director, Access

Sweet spot between Google Spreadsheets and project management

“We use Smartsheet to track projects for our content production team. Most scheduling and project management systems are too heavyweight for us, but Google Spreadsheets doesn't offer enough functionality; Smartsheet is really at a sweet spot for our needs.”

- Nick Branstator, Director of Product & Marketing, Scrapblog

Up to the minute visibility on programs

"The type of work that is managed within the organization is broad - ranging from donor outreach and event planning to the construction of homes. My six fellow directors and I benefit greatly from having up to the minute visibility on where each other's programs stand. Smartsheet enables us to stay informed at all times.“

- Brian Juntti, Marketing Director, Twin Cities Habitat for Humanity

Quick and easy way to collaborate

"I use Smartsheet to help my team keep track of the marketing initiatives we’re working on. We’ve used it when we need to update something across the regions and need a quick and easy way to collaborate on the translations, strategy, execution items and timeline."

- Chris Matthews, Marketing Director, Specialized

Improved Accountability

"With Smartsheet, we can see project status and who's on the hook for something. It's changing our mentality because if someone says 'we should do this', then we're going to put it in Smartsheet with a name on it and a date. It's helping us establish a culture of execution."

- John Gravely, VP Marketing & Product Marketing, Scribe Software

Easy to use for event management

“We’re huge Smartsheet fans. We use it to track all of our events and share details with our team, our vendors and our clients. Smartsheet keeps us all organized, it’s accessible from any platform and it’s incredibly easy to use.”

- Toni Antonetti, President, PR Chicago

Collaborate on projects with suppliers and members

“Smartsheet allows the UK Oracle User Group to collaborate on projects with suppliers and members. Because it's easy to learn and update, it has proven to be very popular and easy to roll out.”

- James Haslam, General Manager, UKOUG

Flexible CRM tool

“We use Smartsheet as a CRM tool – with sheets for Open Prospects, Won-Clients and Lost-Prospects. I like Smartsheet as it is flexible, online, intuitive, reliable and a real value for the money.”

- Gavin Hinton, General Sales Manager, Easydry – Australia & New Zealand

Takes the trouble out of managing international teams

“We find Smartsheet great for managing tasks across an international team. It allows us to keep all the information related to a task in one place and the discussion function really cuts down on emailing. Stuff gets done with less hassle – what more could we ask for!”

- Trevor Ginn, Hello Baby

Project management tool for our Marketing Department

“We use Smartsheet as a project management tool for our Marketing Department. It allows us to keep track of new project requests from our field offices (using Smartforms), collaborate with multiple staff, and share the project status with all concerned. We've found Smartsheet to be the ideal fit with the robust collaboration features we need but without the cost, implementation time, and steep learning curve of other services or custom applications.”

- Sunil Vyas, Special Projects Manager, National Kidney Foundation

Replaced several project & task management systems

“weComm has replaced several project management and task and time-tracking systems with Smartsheet across a number of commercial and technical groups. Being able to have a single tool tracking a diversity of information and with built-in support for sharing and version control at a row-level has made a big difference to our internal productivity.”

- Oliver Sturrock, CTO, weComm Limited

I can't work without it!

“I’m a member of a 38-person network of independent PR professionals, with one person in every media market. Since we were introduced to Smartsheet, our organization and communication has changed dramatically for the better. Having one active spreadsheet and dashboard that is web-based is fantastic... team members can log in no matter where they are and access information in seconds. Smartsheet.com is one of the best productivity tools we’ve discovered in the past ten years, and I can’t work without it!”

- Julie Dennehy, Owner, Dennehy PR, Co-Director, PRConsultantsGroup

Task management across our business

“We use Smartsheet to manage tasks in different areas such as administrative, legal, financial, business development, and marketing. Smartsheet has been a great tool to juggle such tasks across our geographically dispersed team to ensure no balls get dropped.”

- Brad Jefferson, CEO, Animoto

Ridiculously easy to use!

“Smartsheet has been instrumental in helping me run the business operations of my company as we have grown. We now have a standard operating procedure that is structured yet flexible enough to work for each unique project. The customer service was a big selling point as was the continuous rollout of new features. Best of all, Smartsheet is ridiculously easy to use!”

- Jessica Vesper, Owner, GUI Visions

Adopted by one department, then by entire company

“We had a requirement for a Project Tracking solution which would work across multiple sites, require little training, and minimum investment. Smartsheet ticked all these boxes, and many more. We were able to adapt it easily to satisfy our requirements and are finding new uses for the product every day. What started out as a solution for one department has been adopted by the entire company. The continuing development of the product and the quick response by the support team has also been very impressive.”

- Roger Byrne, Product Design Manager, CMD, Limited

Intuitive and richly featured

“We use Smartsheet to manage orders, projects and resources. The familiar spreadsheet format is intuitive, richly featured and endlessly customisable. The ability to incorporate formulas into project details is particularly useful, for it allows the creation of dynamic tasks and the consolidation of info that would otherwise be fragmented across different applications.”

- Chris Dubery, Account Manager, UK Transcription

No more asking for 'the latest version'

“As a small business with staff in three time-zones, Smartsheet is an integral part of our operations and makes it possible for us to easily access real-time data from colleagues no matter where they physically are. It has dramatically cut down the number of spreadsheets and files we send back and forth via email and has replaced the need to call up staff and ask for ‘the latest version’ of something… we can now just go to Smartsheet and look at a sheet and pull up attachments anytime, anywhere!”

- Parham Eftekhari, Co-Founder & Director, Research and Curriculum Development, GTRA

Go beyond managing relationships

“Smartsheet is the secret to JUCCCE's NGO 2.0 model. Smartsheet helps us go beyond managing relationships - to really engaging with our staff, volunteers from around the world, corporate and NGO partners.”

- Peggy Liu, Chairperson of JUCCCE and Time Magazine Hero of the Environment, Joint US-China Collaboration on Clean Energy

Manage customer orders, shipping and inventory

“We use Smartsheet to manage customer orders, shipping schedules, inventory, and price lists. When a customer calls, we pull up the status and tracking info without having to call the warehouse. Smartsheet saves us a tremendous amount of time and is a fraction of what CRM and warehouse management software costs.”

- Tom Hippensteel, Vice President, LiquidConcrete, Inc.

Great for mobile access and updates

“We use Smartsheet to securely store and share critical information between field personnel and three geographically separated offices. For example, we have users who access Smartsheet via cell phone while in the forest to update raw material inventory info, allowing our manufacturing plants and sales force to quickly adjust manufacturing plans and sales efforts. Smartsheet’s simplicity, dependability, and strong functionality is a combination we couldn't find in other tools.”

- John Rajala, President, Rajala Companies

Report across projects, invoices and feature requests

“We use Smartsheet to track internal progress of our project request process, international invoicing status, feature requests for upcoming products, and personnel initiatives. We needed a tool that provided simplicity and flexibility of use and reporting features combined with real-time, multi-user access over a web interface.”

- Steve Horrocks, Sr. VP, Product Management and Marketing, DNP Photo Imaging America

Better than all the online CRM tools we researched

“We use Smartsheet to track product development, sales, software bugs, marketing and goals. It has noticeably improved our productivity and communication. Not only is Smartsheet user friendly and affordable, but the staff is personable and tremendous to work with.”

- Alicia Nevins, Chief Development Officer, New Tier, Inc.

Great for internal and client projects

“With Smartsheet, all our current projects are organized. We get notified when a comment is added regarding any communication we've had with a client or there’s an update by one of my developers on a project. We know where we stand with each project at a glance. It also allows our clients to easily keep track of what has been completed and when. I LOVE SMARTSHEET! It's the most innovative tool I've come across in a long time.”

- Marlene Frykman, President, Aardvark Web Works

Little-to-no-training required

“We use Smartsheet for a variety of purposes; both as a macro and micro project management tool to monitor real-time development of our projects, as an automated action-task notification system, and also as a comprehensive bug tracking tool. Smartsheet combines scalable, real-time collaboration and automation with affordability. Smartsheet is also extremely intuitive so adding collaborators to projects takes little-to-no-training, allowing instantaneous sharing with our colleagues and partners.”

- Mark Gbur, Instructional Media Specialist II, Orbis Education

Improved project management and reporting

“We are using Smartsheet to manage all of our projects and tasks, as well as billing. We have also created a customer contact and a web detail summary sheet. With Smartsheet, we are more organized with our project management and reporting.”

- Debbie Graham, Principal, Chocolate Dog Studios

Lightweight and most of all EFFECTIVE

“I have worked on many projects in the past where beautiful and intricate MS Project plans were pasted on the walls of project "war-rooms". While, quite impressive looking, they were of questionable real value since they were not living documents. Smartsheet is the antithesis of this. It is light-weight, dynamic and most of all EFFECTIVE.”

- Sonali Shetty, Principal, Spinnaker Edge Consulting

Google Docs and Basecamp were too limited

“We tried Google Docs, Basecamp and a wiki. None had the flexibility to help our team get things done. With Smartsheet, we can finally stop discussing and start getting things accomplished!”

- Jen Chappell, Project Coordinator, Living Word

An organizer for the organizers

“eSeminars for our members used to be chaos with people scrambling to find old e-mails and spreadsheets, which were probably out of date anyway. Now, we’re a smooth, well-oiled machine, and we’ve got four people working virtually and seamlessly together on 15 standard tasks for each weekly seminar. It’s all up there on Smartsheet, and it’s great.”

- Tawyna Sutherland, Owner, VA Networking Association

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