Legal Documents

Terms of Service

User Agreement

The User Agreement governs your use of and access to the services.

Security Practices

The Security Practices describe the practices and safeguards used to preserve the security, integrity, and confidentiality of the online services.

Supplement

These terms supplement and amend the User Agreement for qualifying customers, services, and jurisdictions.

Service Level Agreement

The Service Level Agreement is Smartsheet’s commitment to the availability of certain covered services purchased by customers.

Policies

Limits Policy

This policy describes the limits associated with your subscription plan.

Acceptable Use Policy

This policy covers permissible and prohibited activities relating to content or data entered by users into Smartsheet's online services.

Travel and Expense Policy

This policy outlines Smartsheet's allowable business travel expenses.

Support Policy

This policy describes the technical and account support provided by Smartsheet to its customers.

Privacy

Privacy Notice

The Privacy Notice describes how Smartsheet collects, uses, and shares your personal data and explains your related rights and choices.

Data Processing Addendum

The Data Processing Addendum provides terms and conditions applicable to the processing of personal data.

Subprocessors

This page lists the third party service providers Smartsheet engages to help run and scale the business and offerings.

HIPAA Business Associate Agreement

When signed by a customer, this BAA sets forth the parties' respective obligations under HIPAA regarding the online services.

Privacy FAQs

This page is designed to assist you in addressing commonly asked questions about privacy and your use of Smartsheet.

Other Agreements

Mobile End-User License Agreement

The Mobile EULA governs your use of the Smartsheet mobile application for Android and iOS.

Downloadable Software End User License Agreement

The Downloadable Software EULA governs your use of downloaded software provided by Smartsheet that extends or integrates with Smartsheet work collaboration service.

Developer Agreement

The Developer Agreement governs your participation in the Smartsheet third party application developer program.

Smartsheet University

Smartsheet University Terms & Conditions

These terms and conditions apply to Smartsheet University All Access, Smartsheet virtual instructor led trainings, Smartsheet eLearning, and/or other learning services or products Smartsheet may make available to you.

Smartsheet Certified Candidate Agreement

The Smartsheet Certified Candidate Agreement applies to any Smartsheet Certifications you have attained and your participation in the Smartsheet Certified Program.

Compliance & Ethics

Code of Business Conduct and Ethics

Describes the legal, regulatory, and ethical obligations for Smartsheet's and its subsidiaries' employees.

Anti-Corruption Policy

Outlines appropriate business conduct for Smartsheet employees and representatives to comply with anti-bribery legislation and other applicable laws.

Whistleblower and Complaint Policy

Sets forth confidential and anonymous reporting methods for suspected violations of laws, rules, regulations, or internal policies.

Environmental Policy

The Environmental Policy lays out Smartsheet's initiatives to improve our environmental sustainability efforts and address climate risk in our business operations.

Modern Slavery Act Statement

Outlines Smartsheet's efforts to identify and prevent modern slavery within its business operations and supply chain.

Gender Pay Gap Reporting

Published results from Smartsheet's UK and Australia gender pay gap reports.

Transparency in Coverage

The machine-readable files (MRF) containing health insurance coverage and pricing information as required by the Transparency in Coverage final rules.

Miscellaneous

Site Terms

The Site Terms apply to the websites of Smartsheet Inc. and its affiliates and subsidiaries.

Intellectual Property

This page provides information relating to Smartsheet IP and information for content disputes.

Report Abuse

Use this form to report if you feel a person or company has violated our Acceptable Use Policy.

Content Issues

Use this form to notify us if you believe any content on the website is in violation of your IP rights.

Insurance Certificate

Proof of Smartsheet's insurance coverage.