Legal Documents

Terms of Service

User Agreement

The User Agreement governs your use of and access to the services.

Agreement Supplement

For qualifying customers or services, the Agreement Supplement supplements and amends your agreement with Smartsheet for the provision of services.

Service Level Agreement

The Service Level Agreement is Smartsheet’s commitment to the availability of certain covered services purchased by customers.

Privacy

Privacy Notice

The Privacy Notice describes how Smartsheet collects, uses, and shares your personal data and explains your related rights and choices.

Data Processing Addendum

The Data Processing Addendum provides terms and conditions applicable to the processing of personal data.

Subprocessors

This page lists the third party service providers Smartsheet engages to help run and scale the business and offerings.

HIPAA Business Associate Agreement

When entered into by a Customer, Smartsheet's HIPAA Business Associate Agreement (BAA) sets forth the parties' respective obligations under HIPAA regarding the Subscription Services.

Privacy FAQs

Our Privacy FAQs page is designed to assist you in addressing commonly asked questions about privacy and your use of Smartsheet.

Other Agreements

Mobile End-User License Agreement

The Mobile EULA governs your use of the Smartsheet mobile application for Android and iOS.

Downloadable Software End User License Agreement

The Downloadable Software EULA governs your use of downloaded software provided by Smartsheet that extends or integrates with Smartsheet work collaboration service.

Developer Agreement

The Developer Agreement governs your participation in the Smartsheet third party application developer program.

Smartsheet University

Smartsheet University Terms & Conditions

These terms and conditions apply to Smartsheet University All Access, Smartsheet virtual instructor led trainings, Smartsheet eLearning, and/or other learning services or products Smartsheet may make available to you.

Smartsheet Certified Candidate Agreement

The Smartsheet Certified Candidate Agreement applies to any Smartsheet Certifications you have attained and your participation in the Smartsheet Certified Program.

Policies

Limits Policy

This policy describes the limits associated with your subscription plan.

Acceptable Use Policy

This policy covers permissible and prohibited activities relating to content or data entered by users into Smartsheet's work collaboration service.

Travel and Expense Policy

This policy outlines Smartsheet's allowable business travel expenses.

Miscellaneous

Site Terms

The Site Terms apply to the websites of Smartsheet Inc. and its affiliates and subsidiaries.

Report Abuse

Use this form to report if you feel a person or company has violated our Acceptable Use Policy.

Content Issues

If you believe any content on the website is in violation of your IP rights, please notify us through the use of this form.

Intellectual Property

This IP page provides information relating to Smartsheet Intellectual Property and information for content disputes.

Insurance Certificate

Smartsheet's certificate of liability insurance.

Transparency in Coverage Compliance

The machine-readable files (MRF) in fulfillment of the public access requirement.

Code of Business Conduct and Ethics

Smartsheet’s code of business conduct and ethics for employees.

Modern Slavery Act Statement

Smartsheet's annual Modern Slavery Act Statement.