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      Legal

      Limits Policy

      Last Updated: October 26, 2018

       

      Modifications to Policy

      Smartsheet reserves the right, in its sole discretion, to modify this Limits Policy at any time. Modifications are effective when posted. If a plan exceeds the limits set forth below, then Smartsheet offers customers the opportunity to purchase additional capacity.  Please contact us for additional pricing details at sales@smartsheet.com.

       

      Per Minute Automated Interaction Limits

      Automated interaction limits apply to, among other things  (i) user initiated API calls, (ii) published sheet, report or dashboard loads, and (iii) automated app refreshes.  Each user gets a maximum number of allowable automated interactions per minute as shown in the table below.

       

        Trial

      Included with

      Individual/Basic

      Included with Team ** Included with Business Included with Enterprise *** Included with Premier
      Per User Limits 20 20 100 100 300 400

       

      File Storage Limits

      File storage limits apply to the space consumed for all files uploaded as attachments or cell-based images. This includes images in grid, dashboards and any other view. Capacity is shared among Smartsheet assets (ie, sheets, reports, dashboards) created by plan users.  Each plan type gets a maximum file storage limit as shown in the table below.

        Trial

      Included with

      Individual/Basic

      Included with Team ** Included with Business Included with Enterprise *** Included with Premier
      Per User Limits 5 GB per Trial User 50 GB per Licensed User 100 GB per Licensed User 100 GB per Licensed User 125 GB per Licensed User 250 GB per Licensed User

       

      Daily Notification Limits

      Notification limits apply to email or other automated notifications generated as a result of triggers, conditions or actions within a sheet.  Capacity is shared among Smartsheet assets (ie, sheets, reports, dashboards) created by plan users. Each plan type gets a maximum notification limit per day as shown in the table below.

        Trial

      Included with

      Individual/Basic

      Included with Team ** Included with Business Included with Enterprise *** Included with Premier
      Per User Limits 5 25 100 100 500 700

       

       

       

      ** Team plans discontinued July 2018

       

      *** Limits also apply to Enterprise Legacy

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