Skip to main content
Smartsheet Logo
Try Smartsheet for Free
Log In
Search Mobile main navigation
  1. Products
    Platform
    1. Learn how the flexible, extensible Smartsheet platform can help your organization achieve more.
    Why Smartsheet
    1. See why Smartsheet is the platform you need to drive achievement, no matter the scale of your ambition.
  2. Solutions
    By Size
    1. Enterprise
    2. Small/Medium Business
    By Industry
    1. Construction & Engineering
    2. Federal Government
    3. Finance
    4. Healthcare
    5. Retail
    6. Technology
    7. See All
    By Role
    1. IT
    2. Business Leader
    3. Teams
    By Department
    1. Project Management
    2. IT & Ops
    3. Marketing
    4. Sales
    5. Software Development
    6. Human Resources
    7. See All
  3. Pricing
  4. Customers
  5. Support
    Help
    1. Help Articles
    2. Status
    3. Training & Certification
    4. Learning Center
    5. Community
    Solutions Services
    1. Get up and running fast with streamlined implementation and solution building to address your immediate business needs.
    Consulting
    1. Our world-class consulting team is here to help your organization realize the lasting advantage of Smartsheet.
    Channel Partners
    1. Find everything you need to build and accelerate your business around Smartsheet.
  6. Resources
    Content Center
    1. Content Center Home
    2.  Best Practices
    3.  Executive Center
    4.  Product News
    Solution Center
    1. Jump-start new projects and processes with our pre-built sets of templates, add-ons, and services.
    ENGAGE Customer Conference
    1. Join us for four days of hands-on learning, practical solutions, and networking opportunities.
  7. Contact
  8. Watch a Demo
MORE View other menu links
    Search
    Close search

    Legal

    Limits Policy

    Last Updated: October 26, 2018

     

    Modifications to Policy

    Smartsheet reserves the right, in its sole discretion, to modify this Limits Policy at any time. Modifications are effective when posted. If a plan exceeds the limits set forth below, then Smartsheet offers customers the opportunity to purchase additional capacity.  Please contact us for additional pricing details at [email protected]

     

    Per Minute Automated Interaction Limits

    Automated interaction limits apply to, among other things  (i) user initiated API calls, (ii) published sheet, report or dashboard loads, and (iii) automated app refreshes.  Each user gets a maximum number of allowable automated interactions per minute as shown in the table below.

     

    Trial

    Included with Individual/Basic

    Included

    with

    Team**

    Included with Business

    Included with Enterprise***

    Included with Premier

    Per User Limits

    20

    20

    100

    100

    300

    400

     

    File Storage Limits

    File storage limits apply to the space consumed for all files uploaded as attachments or cell-based images. This includes images in grid, dashboards and any other view. Capacity is shared among Smartsheet assets (ie, sheets, reports, dashboards) created by plan users.  Each plan type gets a maximum file storage limit as shown in the table below.

     

    Trial

    Included with Individual/Basic

    Included

    with

    Team**

    Included with Business

    Included with Enterprise***

    Included with Premier

    Per User Limits

    5 GB per Trial User

    50 GB per Licensed User

    100 GB per Licensed User

    100 GB per Licensed User

    125 GB per Licensed User

    250 GB per Licensed User

     

    Daily Notification Limits

    Notification limits apply to email or other automated notifications generated as a result of triggers, conditions or actions within a sheet.  Capacity is shared among Smartsheet assets (ie, sheets, reports, dashboards) created by plan users. Each plan type gets a maximum notification limit per day as shown in the table below.

     

    Trial

    Included with Individual/Basic

    Included

    with

    Team**

    Included with Business

    Included with Enterprise***

    Included with Premier

    Per User Limits

    5

    25

    100

    100

    500

    700

     

     

     

    ** Team plans discontinued July 2018

     

    *** Limits also apply to Enterprise Legacy

    Smartsheet Logo
    • About Us
    • Leadership
    • Investors
    • Newsroom
    • Careers
    • Legal
    • Contact Us
    • 10,000ft
    • Developers & API
    • Help

    ©2019. All Rights Reserved Smartsheet Inc.

    Facebook Twitter LinkedIn Youtube Instagram