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IT and operations

Improve planning, streamline operations, and scale with confidence

In today’s distributed workforce, visibility into collaborative work helps IT and operations increase output and operate at maximum efficiency, so they can achieve more.

Smartsheet Integrations

  • Data center migration

    Coordinate data center migrations by providing visibility and setting up automated alerts and approvals to ensure collaboration across teams.

  • Software development

    Synchronize sprints, manage resources, mitigate complexity, and consolidate efforts across any number of teams.

  • Hardware and infrastructure project management

    Control and coordinate hardware acquisition, upgrades, and facilities infrastructure projects at the portfolio level using consistent provisioning. Quickly adapt and easily archive all projects.

  • Third-party software upgrades and migrations

    Manage updates to your ERP, CRM, and other enterprise systems of record with a centralized system. Track key tasks, subtasks, assigned owners, costs, and actual expenditures.

  • Cross-organization portfolio updates and reporting

    Create seamless teams by enabling collaboration across stakeholder groups, control access to resources, and gain unprecedented visibility with roll-up reporting and dashboards.

  • Help desk

    Quickly resolve reported issues, gain visibility into issue patterns, and improve service to increase user satisfaction.

You're in good company

How PayPal Makes Decisions Faster

Learn how PayPal employs Smartsheet to improve executive visibility, accountability, and process quality.

Customer Story

Scalable Construction Operations Feed Expansion

Learn how MOD Pizza uses Smartsheet Control Center to easily collaborate, gain visibility at scale, and align processes with their quickly growing company.

Customer Story

Featured resources

Consistency: A Better Way to Approach Your PMO

The only means for PMOs to truly scale functionally is by enforcing consistency across all elements of the project lifecycle.

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Optimize Your IT PMO Operations, Fast

IT leaders face increasing pressure to deliver high-quality projects faster with limited resources. They need to increase the efficiency of their PMOs to provide the business with a return on investment. The Smartsheet IT PMO Accelerator helps them ...

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Smartsheet IT Solutions

Capture your next big ideas with templates and solutions for IT ticketing, help desk, issue tracker, and more.

Additional resources

Top 3 Challenges of Jira and How to Overcome Them

Read an e-book that shows how to mitigate risks when using Jira for project and issue tracking.

Agile Project Management 101: A Beginner's Guide

Learn about Agile project management, how it works, top Agile methodologies, and how to start implementing Agile practices.

IT Project Management

Get invaluable ITPM resources: IT dashboards, templates, ticketing systems & roadmaps. Plus, expert tips on streamlining IT & compliance.

Article

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