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Frequently Asked Questions about Smartsheet Pricing

What is a sheet?
Sheets store the information you track, manage, and share within Smartsheet. A sheet can be a project, event plan, pipeline, contact list, checklist - quite literally anything. All data, including files attachments and discussions, are associated to sheets.

Do the people I invite to my sheets need to subscribe to a paid plan?
No. People you invite to view, edit, or administer your sheets can do so with a free account, which is created for them the first time they are shared a sheet.

A few people at my company want the ability to create sheets. Do I need to sign up for the Enterpise plan?
The Enterprise plan is the best value if you have five or more people who need to create many sheets. Alternatively, you can each sign up for a Basic or Advanced plan and share sheets to one another as needed.

Do sheets that people share to me count against my sheet total?
No. There is no limit to the number of sheets that can be shared to you.

Do reports count against my sheet total?
No. You can create an unlimited number of reports with any plan.

Is there an annual payment option?
Yes. When you upgrade, you can select an Annual term and save 17%. (annual plans: Basic - $99, Advanced - $299, Enterprise - $1499)

Are discounts available for Nonprofit and Educational organizations?
Yes, on annual subscriptions. Enter 'NONPROFIT' in the promo code field when upgrading. Nonprofit rates are $89, $249, and $1249 per year.

When I upgrade to a higher plan, is any unused portion of a month or year credited?
Yes. We calculate the credit and deduct it from the cost of the plan to which you upgraded.

What if I need more sheets than my plan provides?
Advanced and Enterprise subscribers can purchase additional sheets in bundles of 20 for $9.95/mo. or $99/yr.

Can I cancel my account at any time?
Yes. Your monthly or annual subscription can be canceled at any time. There are no cancellation fees.

Can I be billed instead of paying by Credit Card?
Pay by check is available on Enterprise annual plans. Please call to arrange.