Starter Free		Basic $9.95/month		Advanced $29.95/month		Premium $59.95/month
Create sheets Track what you're working on and share with anyone.		2		12		100		Unlimited
Mobile access View sheets and reports on the iPhone or BlackBerry.		30-Day test drive
Dashboard reports Create summary reports to monitor progress.		30-Day test drive		Basic		Advanced		Advanced

Frequently Asked Questions

Do all of my collaborators need paid accounts?
No. Anyone you invite to collaborate on your sheets can use Smartsheet for free. There’s no limit to the number of people you can invite and they are not required to upgrade to a paid account. Only people wishing to create sheets and reports or access Smartsheet from their mobile device need subscription accounts.

Do the people I share with have to register for their own Smartsheet account?
Even though they will have their own Smartsheet account, they don’t need to go through a registration process. The first time they click on a sharing link and set their password, a free account is automatically created for them.

How do I upgrade my free Starter account?
To upgrade your free account, click the Upgrade my Account link in the upper left corner after you have logged in.

Is there an annual payment option?
Yes, when you upgrade you can choose to pay monthly or annually (annual plans provide a discount of 17%, the equivalent of two months free).

Are discounts available for Non Profit organizations?
Yes. Enter 'NONPROFIT' in the promo code field when upgrading your account and save an additional $25 to $150 depending on which annual plan you select. This code is available to employees of 501(c)(3) organizations.

What payment methods does Smartsheet accept?
Pay by Credit Card - We accept Visa, MasterCard, and American Express. Upgrade your account online by clicking ‘Upgrade My Account’ after you login.

Pay by Check – Invoicing is available on annual Advanced or Premium subscriptions. Please contact us at +1.425.283.1870 to order request an invoice to be sent.

Do I need to sign a contract when I upgrade?
No. Smartsheet.com is a pay-as-you-go service with terms and conditions applying to all free and paid customers. Paid customers have the ability to upgrade, downgrade, or cancel their service at any time.

Do I need to install an application on my phone to use Smartsheet Mobile?
No. All you have to do is go to the Smartsheet.com homepage and click the customer login button. We take care of the rest from there. Smartsheet Mobile is a browser-based solution that works on iPhone, BlackBerry and Windows Mobile devices and does not require you to install any software.

Can I talk to someone over the phone?
Yes. We can be reached between 8am and 6pm, Monday through Friday Pacific Standard Time at +1.425.283.1870.

What is the difference between Basic and Advanced Reporting?
Advanced reporting provides the ability to run editable reports using an unlimited number of columns and column criteria that exist in sheets to which you have access.

Basic reporting provides the ability to run editable reports using up to two columns (and as many criteria as you like) per report builder category (who, what, when, where).