Can I save money with an annual plan? Yes. Receive the equivalent of two months free when you subscribe to an annual plan: Basic $159, Advanced $299, Team $499, Team Plus $799, Enterprise $1499. Need more than 25 creators? Contact us.
Are discounts available for nonprofits, schools, and government agencies? Yes. These organizations receive preferred rates on annual plans: Basic $129, Advanced $249, Team $425, Team Plus $675, and Enterprise $1249.
What is a sheet? Sheets store the information you track, manage, and share within Smartsheet. A sheet can be an online gantt chart, event plan, pipeline, contact list, checklist - quite literally anything.
What is a sheet creator? Creators have the ability to create new sheets - via import, from templates, or from scratch. Creators can invite an unlimited number of users to collaborate on their sheets.
Do the people I invite to my sheets need to subscribe? No. People you invite to view or edit your sheets can do so without subscribing to a Smartsheet plan.
How many sheets can I have? Each plan provides a total number of active sheets (e.g. 150 with a Team plan) that creators can own. Sheets people share with you never count against your total and you can always export and delete inactive sheets to make room for new ones.
Do reports count against my sheet total? No. You can create an unlimited number of reports with the Advanced or higher plan.
If I upgrade to a higher plan, is unused credit applied? Yes. When you upgrade to a higher plan, we calculate the remaining value and apply it to the new rate.
Can I cancel my account at any time? Yes. You may cancel at any time without cancellation fees. Please note that prorated refunds for subscriptions are not provided.
Do sheets others share with me count against my total? No. You can be shared an unlimited number of sheets.
Can I be billed instead of paying by credit card? Payment by check or wire is available on annual Team, Team Plus, and Enterprise subscriptions. Please contact us to arrange.
