Smartsheet Announces New Global Updates Enhancement

Press Release

Smartsheet Announces New Global Updates Enhancement

BELLEVUE, Wash.,  February 8, 2018 - Smartsheet today announced that over 10,000 projects are currently being managed using Smartsheet Control Center—a platform add-on that enables enterprise customers to templatize projects and processes that are highly repeatable and targeted for scale. 

Today, Smartsheet Control Center customers can be found across a wide range of use cases - IT PMO, business PMO, store openings, customer implementation services, customer onboarding, capital project management, and more.

Over 130 leading brands including Aramark, eResearch Technology, MOD Pizza, PATH, and Pearson are actively using Control Center to manage large-scale projects and processes, including the rollout of thousands of restaurants, onboarding of hundreds of new customers and tracking of millions of dollars in global capital projects.

Control Center helps businesses manage work by balancing employee empowerment with consistent rollout of initiatives. By bringing consistency to work execution, Smartsheet believes organizations reduce operational risk, gain real-time visibility, and can quickly adapt to changing priorities - and ultimately create predictability in business outcomes.

“At Pearson we manage the complex process of digitizing textbooks for higher ed, which includes the careful orchestration of timelines, checkpoints, associated assets, and status updates,” said Kim Dunworth, Workflow Lead, Standardized/Workflow Operations at Pearson. “Previously, we were manually tracking projects across disparate Excel sheets — it wasn’t collaborative, and it certainly wasn’t efficient. With Smartsheet Control Center, we’ve been able to easily manage data across projects, push ownership to the right people, and give all levels visibility into progress. We’re saving time and decreasing our turnaround time to market.”

Global Updates Enhancement

To extend the capabilities of Control Center, Smartsheet is introducing Global Updates. With Global Updates, Control Center users can now easily update project templates and cascade changes automatically to hundreds of existing projects. This empowers business users to quickly and efficiently adapt existing projects to changing business needs. 

“Continuous improvement is a necessary component for any process and a core part of how companies stay ahead, yet most businesses don’t have the ability to embrace change — especially in existing work projects,” said Gene Farrell, Smartsheet SVP of Product. “Customers love the flexibility that Smartsheet provides to plan, track, automate and report on their work. We designed Global Updates to provide customers with greater agility to adapt their processes to meet changing needs, while maintaining consistency across new and existing workstreams.” 

To learn about how your organization can deliver work at scale with Smartsheet Control Center visit

About Smartsheet

Organizations need a way to get work done, not just talk about it. Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast. Smartsheet’s cloud-based work management platform empowers collaboration, drives better decision making, and accelerates innovation for over 70,000 brands in 190 countries, including more than 50 percent of the Fortune 500. Named by Forbes as one of the world’s top private cloud companies, Smartsheet complements existing enterprise investments by deeply integrating with applications from Microsoft, Google, Salesforce, Atlassian, and many others.

Headquartered in Bellevue, Washington, Smartsheet has more than 770 employees in its Bellevue and Boston offices as of January 2018. To learn more, visit