Is Your Collaboration Tool Secure Enough?

by Renee Coulombe

As companies transition more work collaboration processes to the cloud, new opportunities arise for cybercriminals looking to access your company's most vital information. Sixty-six percent of IT professionals in a recent LogicMonitor survey say security is their most significant concern in adopting an enterprise cloud computing strategy.

Which leaves the question: Is the cloud collaboration tool you’re considering secure enough for enterprise use?

There are a lot of task apps out there that profess to help you get things done. It’s important to keep three things in mind to know whether they are truly enterprise ready.

Data Management and Protection

With the General Data Protection Regulation (GDPR) in full swing and user privacy on the forefront of everyone's minds, cloud collaboration tools must make keeping the personal data of customers private and secure a top priority.




Customer Data Privacy and the GDPR



Is the tool you’re considering certified under the EU-US Privacy Shield and the Swiss-US Privacy Shield and in compliance with GDPR?

Self-certification provides companies with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce. It’s critical for any global business.

It’s also important to ensure that your collaboration platform is in compliance with other national, regional, and industry-specific requirements governing the collection and use of individuals’ data— such as FERPA, HIPPA, and SOC 2. When you’re evaluating new software, be sure to scrutinize its privacy and security certifications, often found on a software website’s “trust” page.

Two workers evaluating software security

The Smartsheet work execution platform meets or exceeds the stringent security requirements of thousands of large enterprise organizations. 

Administrator Controls

As an enterprise, it’s important to be able to manage and audit access, ownership, and usage of your collaboration tool.

Having a collaboration tool with robust administrator controls allows you to govern certain features for all users in your organization, giving you peace of mind that your private information is safe from unauthorized access while making it available to legitimate users whenever and wherever they need it.  

It’s no secret that people across a single organization use work collaboration platforms in very different ways. Because every user isn’t the same, it’s important to have the ability to grant user-based permission levels, making sure the right people —both internal and external collaborators— have the appropriate level of access to your data and capabilities. Many task apps lack this important functionality.


Smartsheet Dynamic View


In October, Smartsheet announced Dynamic View, new granular sharing controls that maintain confidentiality and simplicity on even the most complicated projects by preventing users and vendors from accessing the underlying sheet. This enables business leaders to share only the right information with the right people at the right time.


It’s critical to seek out solutions that are designed with both foundational security and robust data access controls within the platform.




Balancing Enterprise Data Demands With Security



Find out if the tool you are considering works with top-tier hosting partners and conducts regular security assessments. Safeguard your data and maintain control over it by ensuring the tool has encryption— as part of a multilayered data security strategy.

Office hi-rise

To keep collaboration secure, it’s important to look for software that meets your organization’s security, privacy, and auditability requirements. At Smartsheet, we build security into our product to ensure that your most valuable asset—your data—is protected.

Success Is Built on Trust

Find a collaboration tool that is committed to continuously delivering a secure and extensible platform and that meets the complex needs of a large enterprise. Learn why more than 75,000 brands rely on the secure and flexible Smartsheet platform every day: