IT Requests and Ticketing Template Set

By Smartsheet

The IT Requests and Ticketing template set helps streamline IT requests and track outcomes and team performance.

Capabilities

  • Capture IT requests through a simple form accessible on desktop or mobile
  • Assign reps to address requests, and view the status of tickets
  • Monitor charts of open and resolved tickets in a dedicated dashboard
Template Set Flow Chart - IT Requests and Ticketing