Careers

Senior Marketing Operations Manager (Remote Eligible)

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

As a Senior Marketing Operations Manager at Smartsheet, you will play a critical role in orchestrating, measuring, and optimizing our marketing efforts. You will be responsible for driving projects, overseeing processes, implementing strategies, and ensuring alignment across various marketing functions to drive efficiency, scalability, and revenue growth.

This position will report to the Director, Marketing Platform Operations and can be based remotely from anywhere within the United States where Smartsheet is a registered employer. It is an individual contributor position with potential to grow a team in the future.

You will be responsible for:

Data analysis and insights: Drive marketing measurement, funnel reporting, and marketing attribution. Orchestrate the collection and dissemination of data-driven insights to inform decision-making and optimize marketing performance. Develop reporting frameworks and KPIs to track, analyze, and report on marketing initiatives' effectiveness. Dig into data anomalies and recommend or drive solutions.
Technology implementation: Evaluate, recommend, and implement marketing technologies and automation tools to enhance operational efficiency and enable marketing success.
Strategic planning and program ownership: Collaborate with cross-functional teams throughout the organization to develop, operationally support, and measure marketing strategies aligned with business objectives. Translate business goals into operational plans and tactics and see initiatives through to completion. Report out to senior leadership regularly on impactful programs and projects.
Process optimization: Design, implement, and refine marketing processes, workflows, and systems to improve efficiency and effectiveness. Document systems and processes in shareable workflows, docs, sheets, and slides, to maximize visibility and impact.
Cross-functional collaboration: Work closely with marketing, sales, business intelligence (BI), finance, and other teams to ensure alignment, streamline processes, and drive results.

You have:

12+ years of marketing experience with 5+ years in Marketing Operations or a similar role.
3+ years in SaaS/Software/Technology marketing with PLG experience preferred. B2B experience preferred.
Must be familiar with or able to quickly learn a variety of martech platforms and business application systems including but not limited to: CRM, MAP, CEP, Data Enrichment, Analytics, and more. Experience with Marketo, Salesforce, Snowflake, and Tableau preferred.
A solid understanding of strategy, planning, execution, and tracking of marketing activities, as well as managing a marketing funnel.
Experience working cross-functionally to drive alignment and successfully accomplish goals.
Strong affinity to data, sales and marketing metrics, and continuous optimization.
Very strong organizational and written/verbal communication skills; must be able to prepare presentations and be comfortable speaking to groups; must be comfortable dealing with sales/executive management.
Ability to work in the US on an ongoing basis.

Current US Perks & Benefits:

HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
Stock - Restricted Stock Units (RSUs) for eligible roles
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Incidental Sick Leave
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer.

US Pay Range

$145,000—$190,000 USD

Get to Know Us:

At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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Department

Demand Generation

Job Location

Bellevue, WA, USA

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