Press Release

Smartsheet Unveils New Automation Features to Accelerate Workplace Productivity

New Mobile Application Also Debuted at Inaugural ENGAGE Customer Conference

BELLEVUE, Wash. - ENGAGE -  Sept. 19, 2017 -- Smartsheet, a cloud platform for managing and automating collaborative work, today announced new capabilities to help organizations increase their speed of execution and move from idea to impact - fast.  The new Smartsheet features, which include automated approval requests and automated update requests, in-app notification capabilities, and an updated mobile app with a new navigation experience, empower employees; to streamline their work processes without requiring any coding skills or technical support.  Unveiled at the company’s sold-out global customer conference - Smartsheet ENGAGE - before a thousand business leaders, customers and partners, these capabilities lay the foundation for a new era of work management.  

Product announcements made at Smartsheet ENGAGE include:

Automated Actions. New capabilities enable business users to automate daily work by eliminating repetitive manual steps, freeing time for more important, high-value activities.  Starting with approval and update requests, Automated Actions are easy and fast to configure, without technical support or having to write code. This is the first in a series of automation features that Smartsheet will deliver to help organizations innovate and execute faster.

Enhanced notifications. New in-app notifications allow Smartsheet users to work more efficiently by alerting them to changes in the status of their work or when an action is required. With the enhancements announced at ENGAGE, users can now customize how notifications are received, either in-app, through email, or via mobile push notifications. These enhancements are designed to help accelerate the pace of execution.

New mobile experience. The Smartsheet mobile app has been updated to improve workers’ abilities to accomplish tasks on the go. Key enhancements include improved navigation, a new home tab, mobile optimized SightsTM, and a new mobile notification center that enables users to take action on automated requests from within the Smartsheet mobile app.

In conjunction with ENGAGE, Smartsheet is releasing the results of a new survey that reveals how workers view the opportunities automation presents and the pain points they believe it can solve. Among the findings, 42 percent of workers reported spending more than 10 hours a week -- or more than a quarter of their workweek -- on repetitive, manual tasks. And an overwhelming majority -- 86 percent -- said automation makes workers more efficient and productive.

“We’re entering a new era of collaborative work in which automation will drive significant improvements in productivity, efficiency and innovation for companies of all sizes, in all industries,” said Mark Mader, CEO, Smartsheet. “Workers will be able to spend more time on high-value tasks and routines, such as developing key relationships and improving products and services. Importantly, the new features in Smartsheet are accessible to all employees, regardless of their technical abilities.”

"We were lucky enough to be able to be an early adopter on the new automation features,” said Kristin Komassa, Assoc. VP, Colliers Wisconsin. “I was already impressed with the notifications, and the alerts, and the accountability it allows us to have. It really sets up apart from our competitors and helps us gain more business moving forward."


Smartsheet is used by millions of workers and nearly 70,000 brands globally, from over half of the Fortune 500 to startups and small business. The collaborative work management platform is flexible enough to adapt to all industries across departments while still having the security, control and governance required to meet enterprise standards.


The new features are available immediately to Smartsheet users on Business or Enterprise plans. Users do not need to be an account administrator to automate their team’s process. To start a free trial visit

About Smartsheet

Organizations need a way to get work done, not just talk about it. Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact - fast. Smartsheet’s cloud-based work management platform empowers collaboration, drives better decision making, and accelerates innovation for over 70,000 brands in 190 countries, including more than 50 percent of the Fortune 500. Named by Forbes as one of the world’s top private cloud companies, Smartsheet complements existing enterprise investments by deeply integrating with applications from Microsoft, Google, Salesforce, Atlassian, and many others.

Headquartered in Bellevue, Washington, Smartsheet has more than 700 employees in its Bellevue and Boston offices. To learn more, visit