Webinar: A 2020 View of Professional Services Trends, Best Practices and Technology

4 Min Trailer: A 2020 View of Professional Services Trends, Best Practices, and Technology

During this four minute trailer, you’ll hear from John Ragsdale, Distinguished Vice President of Technology Research at TSIA, and Jonathon Fullerton, Business Process Change Manager at Roche Diagnostics, about how professional services leaders and practitioners leverage the latest in technology to deliver exceptional project results, and successfully manage the customer implementation process.

In this webinar, you’ll learn how professional services leaders and practitioners are leveraging the latest in technology to deliver exceptional project results and successfully manage their customer implementation processes.

Hear from John Ragsdale, distinguished vice president of technology research at TSIA, and Jonathon Fullerton, business process change manager at Roche Diagnostics, about how they’ve implemented and scaled organizational and operational projects across their organizations, and how you can take a leadership role in ensuring customer success while exceeding customer expectations.