Learn how Iron Mountain, a leader in records management and data services, saves more than $4 million annually and countless hours by centralizing project data and automating project management processes with Smartsheet.
Iron Mountain relies on Smartsheet Modern PPM to centralize IT Projects
Since 1951, Iron Mountain has provided records management, storage, and data services to customers worldwide. With over 220,000 customers in 58 countries, the company needed a solution to streamline IT projects, centralize data, and improve decision-making.
Adopting Smartsheet Modern PPM to centralize project management and automate workflows
Iron Mountain adopted Smartsheet Modern PPM to automate project workflows and centralize project management. The IT team uses Smartsheet Modern PPM to manage projects and align them to corporate strategic initiatives such as cost reduction, revenue, and customer experience. Each initiative contains multiple projects with detailed action steps and timelines, which Smartsheet collects, filters by categories, and surfaces across reports and dashboards.
Using Smartsheet Control Center, Iron Mountain populates project templates with schedule information, updated status, and risks/issues. “Control Center is the heart of our PPM solution,” says Brian Richardson, PMO Tools and Resource Manager for Iron Mountain. “We use it to collate all project data together into a summary for different reports and dashboards.”
Increased project visibility and improved decision making
By using Smartsheet to consolidate disparate project information into a single platform, Iron Mountain can give its leadership teams better visibility into the status of all IT projects.
“We can show which projects are green and moving on schedule and budget, and which ones are red and might need more attention," says Richardson.
Increased awareness of business processes and project milestones
Iron Mountain is relying on automated workflows in Smartsheet to provide better awareness of processes to key project owners across the business. Since Iron Mountain adopted Smartsheet several years ago, the organization has created nearly 50 internal solutions to simplify project management.
Automation eliminated manual tasks and saved significant time and money. Iron Mountain saved $4 million annually and achieved an average of 212 hours saved per user.
“We saw value from this tool very quickly,” says Richardson. “We were on a long journey that included a lot of project management tools, but we’ve finally found the solution that works for our business.”
Smartsheet Modern PPM puts all our project information in one place. This means we’re able to get Smartsheet dashboards in front of our leaders to show them a comprehensive view of all projects, while tying those projects directly to our strategic goals.
