Smartsheet Customer Success
Reach your business goals faster with Smartsheet Customer Success.
Smartsheet Customer Success Offerings
Four levels of offerings based on your Smartsheet investment*. Contact your account team for more information.
*Offerings are subject to change.
Standard(up to $50K) | Level I($50K-$100K) | Level II($100K-$250K) | Level III($250K+) | |
---|---|---|---|---|
Quarterly Feature Release Updates | x | x | x | x |
Guided User Onboarding & Continued Enablement Sessions | x | x | x | x |
Customer Success Manager | x | x | x | |
Use Case Inventory | x | x | x | |
Joint Business Review | x | x | x | |
Smartsheet Events | x | x | ||
Value Realization Snapshot | x | x | ||
Smartsheet Impact Survey | x | x | ||
Outcomes Success Story | x | |||
Executive Business Alignment Review | x |