SMartsheet Support

Welcome to Smartsheet!

We’re excited to have you on board. Get started with a personalized walkthrough of the leading platform for work management with a Smartsheet expert. Unlock the full potential of Smartsheet with guidance tailored just for you.

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Why book your expert-led onboarding session?

1:1 access to expertise

Receive dedicated time with a Smartsheet expert.

Personalized in-product walkthrough

Receive a personalized walk through of the Smartsheet platform so you can get started customizing your sheets, reports and dashboards.

Review of ongoing support resources

Learn how to access our library of Help & Learning, Community, and additional onboarding resources to stay ahead of your goals.

What to expect in my expert-led onboarding session

Your Smartsheet expert will guide you through the essentials of the platform:
Sheets: Learn how to organize and manage your data effectively.
Reports: Discover how to consolidate and share key insights.
Summary/Metric Sheets: Understand how to track and measure what matters most.
Dashboards: Get a high-level view of your projects with interactive, visual tools.
During this part of the session, our Smartsheet expert will:
Ask about your specific questions and areas of interest.
Help guide you towards achieving increased productivity while using Smartsheet.
At the end of your session, our Smartsheet expert will provide tailored resources and actionable next steps based on your specific goals.
You’ll also receive a follow-up email with helpful links, including:
Smartsheet Community: Connect with other users for Smartsheet tips and tricks.
Webinars: Explore in-depth training sessions.
Support Portal: Access guides and troubleshooting resources.
Smartsheet Help & Learning: Center for self-serve help resources.