AI THAT KNOWS YOUR WORK
Project intelligence that gets smarter every time you use it
Most AI tools treat every session as a blank slate. Smartsheet AI learns your pace, your patterns, your risks and dependencies — delivering intelligence specific to your work and priorities, whether you're inside Smartsheet or in the AI tools your teams already use.
AI THAT ACTS
Conversations that move your work forward
Smartsheet doesn't just know your work — it acts on it. Ask what's at risk and get an answer. Enrich hundreds of rows automatically. Describe a dashboard and it's there before Friday's review. Access used to mean knowing the tool. Now it means knowing what you want.
AI That Pays Off
Built to get more value out of every question
Most platforms send too much data, fail on complex queries, and return answers that need follow-up. The Smartsheet MCP Server compresses and filters intelligently, so each query arrives with the right context and returns answers precise enough to drive a decision.
AI YOU CAN TRUST
Controls that keep your organization in charge
AI only delivers organizational value when the people doing the work trust what they're using. Every Smartsheet AI capability ships with checkpoints and approval steps built in: AI analyzes and recommends, humans decide. That's the foundation that makes enterprise AI adoption sustainable enough to scale.
FAQ
Smartsheet AI features are available on Pro, Business, and Enterprise plans — no separate add-on is required for most capabilities. Specific features and usage limits may vary by plan. Visit our pricing page for the full breakdown. If you're an existing customer and don't see AI features in your account, contact your account administrator or reach out to our support team.
Smartsheet AI combines leading foundation models with a knowledge graph built on the real structure of your work — your projects, dependencies, teams, and history. This gives AI outputs context that generic tools don't have. Your data stays private and protected throughout. Learn more in our AI whitepaper and help documentation.
General AI tools respond to prompts in isolation — they don't know your projects, your team, or your organization's history. Smartsheet AI is built on the real structure of your work: connecting the dots between teams, work, and content. That context is what makes the outputs actionable rather than generic. And because the intelligence layer sits on top of leading foundation models rather than replacing them, you get both the breadth of a large language model and the specificity of a system that knows your work.
Smartsheet AI applies its own intelligence layer and knowledge graph on top of leading foundation models provided by Azure OpenAI and Amazon Bedrock, making outputs more relevant and accurate for your specific work. A full list of AI providers is available in our AI whitepaper.
Smart Assist is your AI companion built directly into Smartsheet. Ask questions about your projects, flag risks, get recommendations, build new sheets and workflows, and take action — all from a single conversation, without leaving the platform. It has the full context of your work from day one, so answers are specific to what's actually happening in your projects.
No. Your data never trains third-party foundation models, never mixes with other customers' data, and never leaves your control. This is a contractual guarantee, not just a policy.
Learn more in our AI whitepaper.
Smartsheet AI operates within the same enterprise security architecture as the rest of the platform. Customer data is fully isolated. AI only operates within the permissions your team has already set; if a user can't access a sheet, the AI can't either. Every AI action is fully auditable, and all AI outputs are clearly labeled.
Learn more on our Responsible AI page.
System admins have granular control over AI feature access directly from the Smartsheet Admin Center. You can enable or disable individual AI capabilities and will soon be able to configure access by user group, and set workspace- and solution-level policies — rolling out AI incrementally to specific teams or use cases without losing visibility or control.
Yes. The Smartsheet MCP Server connects your live project data to Anthropic’s Claude, Microsoft Copilot, Google Gemini, OpenAI’s ChatGPT, and any compatible AI tool — so your teams can ask questions, update projects, and take action from the tool they're already in, without switching context. Setup instructions are available in our help documentation.
Smart Agents are AI agents that will monitor your programs continuously and recommend or take next steps autonomously — all under your full approval and control. They're currently in development. Apply to join our Early Adopter Program to get early access at launch.
Start with our help documentation for step-by-step guidance and use cases. Or talk to an expert to explore what Smartsheet AI can do for your organization.
