Article

Customize the From Name of Smartsheet Alerts and Requests

by Product Marketing

August 10, 2023

Workflow builders can now set the From Name of automated alerts, update requests, or approval requests to come from one of the following options:

  • Send from Smartsheet Automation
  • Send from my organization*
  • Send from triggering user (for alerts) or Send from sheet owner (for requests)

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Environments availability: Commercial US, Commercial EU

Plan type availability:  *The Send from my organization option is only available for customers on Enterprise plans or higher. Users on a free Trial as well as licensed users on Individual, Pro, and Business plans can use the Send from Smartsheet Automation or the Send from triggering user/sheet owner customization options.

Send from Smartsheet Automation