Article
A modernized Home experience with Smart Assist built in, now rolling out to customers!
September 24, 2026
Rollout: Home is rolling out on a planned percentage ramp rather than by account or segment. It reaches 10% of customers this morning and 25% this afternoon, then 50% on September 24, 75% on September 28, and 100% on September 29. Customers who don't see the new Home yet are simply not in the current percentage.
Smartsheet Home has been rebuilt as a modular surface, replacing the single list of recently opened items. Customers now land on:
- Smart Assist — an AI chat box at the top of Home (more below)
- Quick links — most-used items in one place; customers can pin up to 12, and the remaining slots fill automatically with recently accessed and suggested items
- Mentions — comments and updates where someone @mentioned them, opened in place or through the notifications panel
- Top workspace — a workspace they've been working in, with its items inline
- Portfolios — every portfolio they have access to, with a prompt to create one if they don't have any yet
Smart Assist is now built into Home as part of this release:
- Smart Assist on Home — a new inline entry point with an ask box on the Home page, acting as the front door to global Smart Assist.
- Full-screen Smart Assist — a dedicated full-screen view, opened from Home or by expanding the right panel, with a toggle between right-panel and full-screen modes.
- Cross-asset answers — from Home, Smart Assist can answer user-level and cross-asset questions even when no single asset is in view.
Reminder: Smart Assist is also already available in the right panel of Reports and Dashboards — for Reports, on the new views (Table and Timeline) only; for Dashboards, on Ursafied dashboards only.
Learn more: Understand your Home experience
Environment Availability: Commercial US, Commercial EU, Commercial AU
Plan Availability: Pro, Business, Enterprise
Subscription Model Availability: Legacy Collaborator and User Model (UM)