Smartsheet Highlights Product Innovation to Empower Enterprise Organizations at ENGAGE Customer Conference
BELLEVUE, Wash., Oct. 2, 2018 - Today at its sold-out ENGAGE ‘18 global customer conference, Smartsheet (NYSE: SMAR), a leading cloud-based platform for work execution, announced more than twenty product enhancements designed to help organizations improve how they work, including a new Smartsheet Accelerator, a redesigned workflow engine, and enhanced mobile applications.
“Our capabilities have expanded in terms of both breadth and depth this year, and our ability to solve for a higher-value set of enterprise use cases has never been stronger,” said Mark Mader, CEO of Smartsheet. “Introducing customers to these innovations is a meaningful moment for us, as well as an opportunity to demonstrate the broadening impact Smartsheet has on work execution across an organization.”
New capabilities announced and available today include:
Solutions to solve sales execution challenges — fast
The Smartsheet Accelerator for Customer Engagements solves sales challenges with proven solutions for managing complex sales processes by providing clear program visibility, instant customer value, and stakeholder engagement.
This announcement follows strong customer demand for the first set of Accelerators launched in July for IT PMO, Mergers and Acquisitions, and Professional Services scenarios. Accelerators are packaged solutions designed to help customers execute faster and be more successful on high-impact, repeatable use cases.
In addition, a new Microsoft Dynamics 365 Connector enables sales teams to seamlessly transition customers to professional services, efficiently manage and forecast timelines, and provide deeper visibility for sales leaders.
Automation and collaboration enhancements to manage complex workflows at scale
Smartsheet Dynamic View is a premium application launching today that enables business leaders to share only the right information with the right people at the right time. Granular sharing controls maintain confidentiality and simplicity on even the most complicated projects by preventing users and vendors from accessing the underlying sheet, without hindering the collaboration needed to execute work at scale.
Smartsheet is also making automation controls easier and more intuitive with a new visual workflow builder that replaces the text-based rule builder with an intuitive flowchart.
Other new capabilities announced today include date-based workflow triggers, as well as the ability to assign multiple contacts to a task and more easily communicate from where work is taking place with @mentions.
Mobile capabilities to execute work from anywhere
The Smartsheet mobile app puts users just a tap or a swipe away from their most important work. Today’s announcements make the experience faster and more convenient for those on the go.
Customers can now use native forms in the mobile app for quick and accurate data collection from the Smartsheet mobile app.
In addition, mobile forms now include barcode scanning for quick and accurate data entry within any text or number form field.
Integrations to drive faster, better decision-making
Smartsheet helps organizations to synthesize, share, and take action on real-time information from multiple sources to drive faster, better decisions, and new capabilities announced today enable additional sources.
The web content widget for Smartsheet dashboards and portals lets customers embed and interact with web content from popular sources like YouTube and Vimeo, Tableau, G-Suite, and Microsoft Office 365 including Power BI, as well as Smartsheet forms, Calendar App, and sheets.
Smartsheet for Tableau empowers customers to visualize their Smartsheet data in Tableau, giving them more ways to identify and react to trends or changes in their business.
Quotes from ENGAGE ‘18
Keynote remarks from Mark Mader, CEO of Smartsheet:
“At our core, Smartsheet is about unlocking work potential and unblocking work challenges. We understand that, armed with the right tool, even complex, challenging work can be transformative. By accelerating the speed of work execution, enrolling participants along the way, and doing it all at scale, we empower people, teams, and organizations to improve how they work.”
Chris Marsh, Research Director, 451 Research
“The work management space is at a really exciting juncture, with significant growth from its leading vendors, accelerating interest from investors, and growing C-level awareness of the different kinds of strategic business value the category can offer. Whether it’s doing structured work differently or bringing more focus to unstructured work, more enterprises are realizing the benefits of having a flexible and scalable company work execution system.”
Join Smartsheet for the ENGAGE ‘18 opening keynote live today at 9:00 a.m. PT via this link.
Smartsheet enables teams to get work done fast and efficiently. Smartsheet is a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Smartsheet empowers collaboration, drives better decision making, and accelerates innovation for over 76,000 customers in 190 countries, including 96 of the Fortune 100. Smartsheet complements existing enterprise investments by deeply integrating with applications from Microsoft, Google, Salesforce, Atlassian, and many others.
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