Press Release

Smartsheet Solidifies Expansion through Partner-First Strategy, Signing First-Ever Distributor Agreement in Japan

SB C&S partners with Smartsheet to bring leading enterprise work management platform to Japanese customers


Smartsheet dashboard


TOKYO, Japan– Smartsheet (NYSE: SMAR), the enterprise work management platform, today announced its continued growth in Japan with its first Japanese distributor agreement with SB C&S. This agreement represents an endorsement by SB C&S, one of Japan’s most prominent distributors, for the Smartsheet enterprise work management platform.


Organizations need scalable, secure technology that allows them to manage projects and processes. Smartsheet, the pioneer in enterprise work management and industry leader, provides organizations a flexible and comprehensive set of industry-leading, AI-enhanced capabilities that bring together people, content, and work so teams are empowered to keep up with the pace of innovation and adapt quickly. 


As a large investor in IT spend, Japan represents a considerable opportunity for Smartsheet. Japanese companies are embracing digital transformation (DX) solutions as enterprises seek out technology that can scale with them to increase productivity. Too often, Japanese companies, from large multinational corporations to small businesses, are managing their work using outdated, less effective methods. Smartsheet eliminates common issues with one centralized platform, making work easier for business teams to organize, automate, and report on. Smartsheet has invested in localized operations in Japan with a platform capable of meeting Japanese customers’ high expectations.


Partnering with SB C&S follows the company reaching $1 billion in annualized recurring revenue (ARR), an important milestone that predates being named a Leader in the December 2023 Gartner Magic Quadrant™ for Collaborative Work Management (CWM). Smartsheet also recently received the distinction of being a Customers’ Choice in the 2023 GartnerⓇ Peer InsightsTM ‘Voice of the Customer’ in CWM market; Additionally, Smartsheet was recognized as a Leader in two IDC reports - IDC MarketScape: Worldwide Collaborative Work Management 2023-2024 Vendor Assessment¹ and IDC MarketScape: Worldwide Cloud Project and Portfolio Management 2023-2024 Vendor Assessment


SB C&S will now join the Smartsheet Aligned partner program, which enables partners to capture the enterprise work management technology opportunity and deliver services in support of complex partner solutions. Smartsheet is focused on enabling a selective group of partners to profitably seize the hypergrowth of this emerging new market category.


Companies of all sizes, including 85% of the Fortune 500, trust Smartsheet and its robust enterprise-grade capabilities. The platform is available in Japanese language and supports local currency. Current Japanese customers include SB Payment Service, who orchestrate work in Smartsheet to enable new payment services, and EmberPoint, who gain better business intelligence and optimize operations with Smartsheet.


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Endorsement from Mark Mader, CEO, Smartsheet

At Smartsheet, our ability to innovate and work hand-in-hand with partners like SB C&S has been crucial to our success. Smartsheet is the leader in enterprise work management software, and we are now delivering a transformative platform for our Japanese customers.


Our expansion into Japan has been thoughtful and intentional. Our Japanese customers can expect the full Smartsheet experience–from sales, to support, to service–that will positively transform the way they work.


Endorsement from Kuninobu Kaki, Japan Country Manager, Smartsheet

We are proud to partner with SB C&S, one of Japan’s most trusted technology distributors. With their endorsement, Smartsheet will be able to accelerate its expansion in the Japanese market, bringing critical work management technology to organizations around the country.


Today, it is more important than ever for organizations to invest in technology that creates impact. Smartsheet brings teams together in one scalable, secure platform to transform the way work gets done. Smartsheet helps manage today’s  most complex and mission-critical workloads, and we look forward to bringing this transformational technology to our Japanese customers.


Endorsement from Katsumi Moriya, Executive Officer, ICT Business Cloud Service Promotion, SB C&S Corp.

As the way people work has changed, organizations need DX solutions that allow teams to collaborate in a scalable and secure way. SB C&S is pleased to partner with Smartsheet, a leader in enterprise business management to bring this platform to customers in Japan. We believe this partnership will enable organizations to scale, automate, and gain intelligent insights using the Smartsheet platform, dramatically increasing the productivity within organizations as well as helping to promote DX.


¹doc #US49434923, December 2023

²doc #US49434823, December 2023


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About Smartsheet

Smartsheet is the modern enterprise work management platform trusted by millions of people at companies across the globe, including 85% of the Fortune 500. The category pioneer and market leader, Smartsheet delivers powerful solutions fueling performance and driving the next wave of innovation. Visit to learn more.