Article

Use bidirectional sync in your Dynamics 365 workflow

SB

Susan Benavides

Use bidirectional sync in your Dynamics 365 workflow

November 12, 2026

You can now sync Dynamics data in both directions in a single workflow, choose a sync direction for each mapped field, and set separate filters for Dynamics and Smartsheet. 

Arrow between a Microsoft Dynamics 365 column and its sheet column, opening a menu with Write to Smartsheet (selected), Export from Smartsheet, and Bidirectional

For more information, see Create a Dynamics 365 integration.

Environment Availability: Commercial US, EU, and AU

Plan Availability: Enterprise, Advanced Work Management

Subscription Model Availability: Legacy model and User model