Smartsheet vs. ServiceNow Strategic Portfolio Management
Smartsheet, The Enterprise Work Management Platform, empowers collaboration and is the foundation for managing projects, programs, and processes that scale.
Comparison of select features offered by Smartsheet and ServiceNow
vs.
Smartsheet features a familiar grid format that's easy to use and configure, plus includes free training. Smartsheet can be used by anyone in the organization, no matter the technical skill level.
End-User Adoption
ServiceNow products are targeted at very specific user groups (IT department, PMOs) which creates silos and high barriers to entry.
In Smartsheet, everyone has the power to build solutions in an intuitive platform to meet your organization's unique needs -- with the security and oversight IT demands.
Free Up IT Resources
With ServiceNow, workflows and solutions must be configured, managed, and maintained by IT administrators. This places a burden on technical resources and creates a barrier to enterprise innovation.
Smartsheet Dynamic View and granular sharing permissions enable teams to work alongside external stakeholders while safeguarding confidential or sensitive data.
Collaboration
ServiceNow lacks extensive collaboration capabilities that allow external parties to effectively and safely contribute to projects.
Smartsheet will create a customized solution for your unique business needs delivering 680% return on investment over three years, seeing payback in less than six months.
Time to Value
Organizations face a lengthy implementation process with ServiceNow.
Smartsheet is #1 in Project and Portfolio Management
Smartsheet has the largest Market Presence and received the highest Satisfaction score among products in Project and Portfolio Management.
✔ 97% of users rated it 4 or 5 stars
✔ 92% of users believe it is headed in the right direction
✔ Users said they would be likely to recommend Smartsheet at a rate of 90%
Smartsheet is the only platform that can scale from a single project to end-to-end work management, connecting business on a no-code, cloud-based platform where anyone can create the solution they need — backed by the control and security IT requires.
Proven security
Smartsheet was built from the ground up with strict security requirements and protocols to secure your data, give you control of user access, and provide you with methods to safely share information inside and outside of your organization. Our world-class, multi-layer security includes continuous monitoring, physical security, data encryption, and user authentication.
Best-in-class admin controls
Smartsheet provides the security, user management, and single sign-on capabilities necessary to manage work teams of 100 or 100,000. Both administrators and end users can create granular sharing permissions to control and protect their information. Admins can approve external domains, restrict integrations, and manage to internal standards.
Connect and extend
Automate mission-critical data by using embedded integrations and partner-built solutions - or build your own with our open API. The extensible Smartsheet API makes it possible to build custom applications and deep integrations with REST-based APIs to connect line-of-business systems
Empower your business
With an intuitive UI, widget-driven dashboards, and configurable reports, organizations can customize their own workflows - without the need for technical support. Smartsheet empowers any user to build powerful work process automation with simple rules, and without complex formulas or a single line of code.
Once you use Smartsheet and you understand what it can do, it's amazing what the brain does. All of a sudden, you're coming up with ideas that you never had before because you were paralyzed by the fact that you didn't have a system. It's not just that you're developing these systems that are very transformational and drive productivity, but that you as an individual now open yourself up to think totally different. We're dreaming bigger than we ever have.
Ana Davis, Head of Health, Safety & Environment for Syngenta North America - Crop Protection
Once you use Smartsheet and you understand what it can do, it's amazing what the brain does. All of a sudden, you're coming up with ideas that you never had before because you were paralyzed by the fact that you didn't have a system. It's not just that you're developing these systems that are very transformational and drive productivity, but that you as an individual now open yourself up to think totally different. We're dreaming bigger than we ever have.
