Standard Support Package

The Standard Support package provides your team the tools they need to get up to speed with Smartsheet. With this package, you will have access to our full library of Smartsheet University eLearning content and 24x7 Global Phone Support coverage. This package is meant for both new users and those that may already have experience using Smartsheet and should enable everyone on your team to move faster, drive innovation, and achieve more. 

Package Details

  • $4/User/Month
  • Global Phone Support
  • Smartsheet University eLearning Access 

Also available to purchase for Resource Management by Smartsheet customers. 

Smartsheet University eLearning includes:  
Smartsheet Foundations: A series of interactive courses designed to help you and your team become proficient in Smartsheet. With a combination of interactive exercises and videos, you’ll learn the essentials of Smartsheet and how to incorporate them in your day-to-day work.

Badges: Earn resume worthy badges to showcase your Smartsheet skills. Complete learning paths to earn a badge and display your badges in your social networks. 

Continuing Education: Receive exclusive access to our full library of eLearning, where you’ll learn how to:

  •   Manage your account as a System Administrator 
  •   Connect Smartsheet with business analytics tools
  •   Use new product features and functions
  •   Learn in-demand skills related to Smartsheet
  •   And much more

Global Phone Support 
With this package you also receive 24x7 global live phone support from our Smartsheet Support team. Global Phone Support coverage including coverage during holidays and on weekends. Coverage also includes local phone numbers for US, Canada, Australia, New Zealand and the UK for paid users on this plan.