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ENGAGE 2022

Conference FAQ

ENGAGE 2022

Conference FAQ

Register now

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Registration

When will the full agenda be available?

You will be able to view the full conference agenda on our website and build your schedule on our mobile app in late August. 

What is the cancellation and refund policy?

Conference passes

  • Cancellations received before Aug. 5, 2022 will be refunded in full.
  • Cancellations between Aug. 5, 2022 and Sept. 5, 2022 will be refunded, minus a $300 cancellation fee.
  • Cancellations made after Sept. 5, 2022 (2 weeks prior to the conference start date): We are not able to provide any refunds.

Optional pre-conference training fees

  • Cancellations received before Aug. 5, 2022 will be refunded in full.
  • Cancellations between Aug. 5, 2022 and Sept. 5, 2022 will be refunded, minus a $200 cancellation fee.
  • Cancellations made after Sept. 5, 2022 (2 weeks prior to the conference start date): We are not able to provide any refunds.

Optional Smartsheet Certification exam fees

  • Cancellations received before Aug. 5, 2022 will be refunded in full.
  • Cancellations between Aug. 5, 2022 and Sept. 5, 2022 will be refunded, minus a $50 cancellation fee.
  • Cancellations made after Sept. 5, 2022 (2 weeks prior to the conference start date): We are not able to provide any refunds.
     

Can you help me get approval from my manager to attend ENGAGE?

We've created an event overview PDF as well as a customizable justification letter that you can submit to your manager, outlining the costs and benefits of attending the conference.

I can no longer attend. Can I transfer my registration to a colleague?

You may transfer your registration to a colleague up to one week before the event commences at no charge. Contact ENGAGE@conferencedirect.com to request a badge swap.

I am having trouble registering. Can someone help?

Please contact the event registration team at ENGAGE@conferencedirect.com.

Do you offer guest passes for spouses or guests to attend the evening events?

We’re unable to offer guest passes at this time. Because the event always sells out, evening events and all other conference sessions and activities are limited to ENGAGE conference attendees only.

Are kids allowed?

All ENGAGE attendees must be at least 18 years of age and officially registered for the conference.

Pre-conference training

What training is being offered and what are the prerequisites?

We're excited to offer three different classes! To make sure you are signed up for the correct class, please see the prerequisites for each one below:

Core App Bootcamp
No prerequisite

Project Management Workshop
Prerequisite: 2021 or 2022 Core App Skills Badge, 2022 Core Product Certification, or 3+ months of experience using Smartsheet

SCC Blueprint Maintainer Workshop
Prerequisite: 2021 or 2022 Core App Skills Badge, 2022 Core Product Certification, or 6+ months of experience using Smartsheet

Where is the training being held?

The training will be held at the Seattle Convention Center. Specific room location and pre-training prep materials will be sent mid-August, approximately three weeks before the conference.

Do I need to bring my own laptop?

Yes, you will need to bring your own laptop and power supply. You will also need to connect to the conference Wi-Fi when you arrive. Instructions on connecting to the Wi-Fi will be provided at check-in.

Is breakfast or lunch provided?

Breakfast and lunch will be provided for all pre-conference attendees.

How many people are in each class?

Classes are limited to 50-75 people per course.

I’m unable to attend the ENGAGE conference, but I'm interested in this one-day training. What are my options?

We offer these types of classes year round, and you have the choice to participate virtually or in person. To see upcoming class offerings, visit Smartsheet University.

Smartsheet Certification exams

I’m interested in taking a Smartsheet Certification exam at ENGAGE. How do I book my appointment?

Smartsheet Certification exams will be offered throughout ENGAGE. Once you register for an exam, you will receive a confirmation email and the opportunity to provide your preferred timing to take the exam at the conference.

What exams are being offered and what are the prerequisites?

Each certification has a resources page with suggested preparation.

Do I need to bring a laptop?

Yes, you will need to bring your own laptop and power supply. You will also need to connect to the conference Wi-Fi when you arrive. Instructions on connecting to the Wi-Fi will be provided at check-in.

I’m unable to attend the ENGAGE conference, but I'm interested in taking the certification exams. What are my options?

We offer year-round certifications through Smartsheet University.

Policies

Should I be aware of any conference policies?

Project Management Institute PDUs

Do you offer Professional Development Units from PMI?

Yes! Most sessions qualify for PMI PDUs. You can see which ones by visiting PMI’s course catalog. ENGAGE 2022 sessions will be added by Sept. 1.

Hotels

Where is the conference located and do you offer discounted hotels?

ENGAGE is being held at the Seattle Convention Center in Seattle, Washington, USA.

We are pleased to offer discounted rates at multiple hotels within walking distance to the convention center. Take a look at our partner hotels on the ENGAGE Location page.  

Once you complete your registration for the conference, the confirmation page will include a link to book your hotel using our housing website.

Please note: room quantities are strictly limited and available on a first-come basis. Prices range from $175 to $300 and are subject to change. Our housing website closes to new reservations on Wednesday, Aug. 24.

How do I change or update my hotel reservation?

All reservation changes can be made by emailing ENGAGE@conferencedirect.com or by calling (+1) 855-956-0775.

What is the hotel cancellation policy?

Cancellation policies may vary per hotel. Please refer to the cancellation policy as noted on your hotel reservation confirmation.

I want to extend my trip. What are my options to book additional nights at the hotel before and/or after the conference?

A limited inventory of room nights is available before and after the conference dates if you wish to extend your stay. These can be selected during the hotel booking process. If additional dates are no longer selectable, it means the inventory for those dates has reached capacity. 

Flights

Do you offer discounted airfare?

Yes! We are pleased to offer ENGAGE attendees discounted airfare on Alaska and Delta airlines.

Alaska Airlines
Click here to book your flights and reference discount code ECME137 at time of booking.

Delta Air Lines
Click here and reference meeting event code NMVU4 at time of booking.

What is the closest airport?

Sea-Tac Airport (airport code SEA) is the closest airport, approximately 14 miles from the Seattle Convention Center and downtown Seattle hotels.

When should I plan to arrive and depart?

We recommend arriving on Monday, Sept. 19. The conference opens at 7 a.m. on Tuesday, Sept. 20 and ends at noon on Thursday, Sept. 22.

If you are attending the optional pre-conference training (additional fee of $699), we recommend arriving on Sunday, Sept. 18, as the training will begin at 8:30 a.m. on Monday, Sept. 19.

Smartsheet Certification exams (additional fee of $99-$199) are being held Tuesday, Sept. 20 through Thursday, Sept. 22 by appointment only. The exam takes approximately 90 minutes to complete.

 

Ground transportation

Is transportation provided to and from the airport?

You will need to arrange your own transportation to and from the airport. Taxis, Uber/Lyft, and airport shuttles are readily available. Rates typically average $50 for the 14-mile trip. Plan for 30 minutes drive time; up to one hour in rush-hour traffic.

Do you offer discounted rental cars?

Yes! Click here to visit our Enterprise Rent-A-Car and National Car Rental partner website. 

Is parking available at the Seattle Convention Center?

The convention center has two parking garages. Maps and daily parking rates are available here. There are also several parking lots and garages within a four-block radius. Smartsheet is unable to validate parking. 

Meals

Which meals are included as part of the registration fee?

Monday, Sept. 19:
Breakfast and lunch will be provided for those attending the pre-conference training.

Tuesday, Sept. 20:
Breakfast, lunch, and heavy appetizers will be provided at the ENGAGE welcome reception.

Wednesday, Sept. 21:
Breakfast, lunch, and light dinner will be provided at the ENGAGE attendee party.

Thursday, Sept. 22:
Breakfast is provided, with the conference ending at noon.

 

I have dietary accommodations. What are my options?

Please specify any dietary accommodations when you register for the conference, including halal, kosher, kosher vegetarian, and vegan. We will accommodate options — within our main meal program — for vegetarian, gluten-free, dairy-free, seafood/fish-free, nut-free, soy-free, and low sodium.

Special accommodations

I need an ADA accommodation. Who can assist me?

Please note any assistance you need as part of the registration process, and we will contact you to discuss options. If you’d like to check on ADA accessibility prior to registering, please email ENGAGE@conferencedirect.com.

Do you have private space available for nursing mothers?

Yes, we will have private space available at the convention center for nursing mothers. Please note this request during the registration process and we will contact you with additional details.

Do you have prayer or wellness rooms available?

Yes, we will have private spaces available at the convention center for prayer and wellness. Please note this request during the registration process and we will contact you with additional details.

Can I bring my spouse or children?

All ENGAGE attendees must be at least 18 years of age and officially registered for the conference. At this time, we are unable to offer a guest pass or +1 to the evening networking events.

Attire

What is the conference dress code?

Business casual for all daytime and evening events. We recommend dressing in layers as the conference rooms can run cool or hot throughout the day.

Virtual attendees

I can't attend in person. Are you offering a virtual attendee option?

ENGAGE 2022 is an in-person event. There is no live virtual option for the duration of the event, however, the opening keynote will be live streamed and will also be made available post-event for on-demand viewing. A small number of breakout session recordings will also be made available following the conference at smartsheet.com/engage.

Call for speakers

Is there a call for speakers or are you taking suggestions for session topics?

We are not hosting an open call for speakers or topics this year.