View a head-to-head comparison between Smartsheet and Trello, complete with third-party reviews, pricing comparisons, and an overview of security features. Discover why 96% of customers say they would recommend Smartsheet to a colleague.
Smartsheet vs. Trello head-to-head feature comparison
Smartsheet is an online work execution platform that outperforms Trello in scalability, reporting, support, and security. With its familiar spreadsheet-like interface and flexible views, Smartsheet enables you to better track, manage, and collaborate on projects of all sizes. See how Smartsheet compares to Trello in project management, flexible work management, and collaboration.
Project Management
Gantt View
x
o
Calendar View
x
Premium & Enterprise plans only
Kanban Board / Card View
x
Premium & Enterprise plans only
Tasks & Subtasks in One View
x
x
Task Dependencies
x
x
Automated Reminders & Notifications
x
x
Cross-Project Resource Views
x
o
Cross-Project Summary Views
x
o
Reporting
x
Premium & Enterprise plans only
Flexible Work Management
Spreadsheet View
x
Premium & Enterprise plans only
Create Custom Fields
x
x
Shareable Filters
x
o
Formulas
x
o
Conditional Formatting
x
o
Graphs/Charts
x
x
Dashboards
x
Premium & Enterprise plans only
Collaboration
Share Online (internal or external)
x
x
Unlimited Free Collaborators on Multi-User Plans
x
x
Publish
x
x
File Attachments
x
x
Comments & @ Mentions
x
x
Notifications
x
x
Change History
x
x
Update Requests
x
o
Forms
Available with all licenses
Only with power ups
I will never use any PM tool ever again. Smartsheet is the way to go. It’s quick, easy, and flexible. I can program it to do whatever I want. Since building out my framework, it has been rolled out to the PMO office...clients ask me to use my template and framework too. It’s been a resounding success. It’s improved my company and client project outcomes.
- Khaled Dajani, Senior Technical Project Manager, Digital Marketing Company
Smartsheet vs. Trello in customer satisfaction
Smartsheet consistently outranks Trello on competitive review sites in multiple categories, including usability, customer satisfaction, and support.
Customer Satisfaction
TrustRadius User Satisfaction Score
8/10
8/10
FinancesOnline.com Smartscore
9.4
9.4
FinancesOnline.com Customer Satisfaction
99%
97%
Capterra Customer Review Score
4.5/5
4.5/5
Company details
Founded in 2006, Smartsheet is the proud winner of many third-party awards from multiple review sites, including Software Advice, FinancesOnline, and G2 Crowd.
Company Details
Year Founded
2006
2011
Company Size
3000+ employees
3600+ (after acquisition by Atlassian)
Awards Earned in 2021
• Capterra Shortlist (2021) - 14 awards • Software Advice Front Runners (2021) • GetApp Category Leader (2021) - 3 awards • FinancesOnline Expert’s choice (2020) • FinancesOnline Great User Experience (2020) • Crozdesk Leader Software Award (2020) - 4 awards • G2 Leader (Summer 2021) - 29 awards • TrustRadius Top Rated (2021) • Featured Customers Market Leader in Enterprise Project Management (Summer 2021)
We use Smartsheet to manage portfolios, run projects, plan events, communicate to teams and provide transparency throughout our business. And in turn, we help our clients become connected organizations using their favorite tools. I think that once someone discovers the power of using Smartsheet and the ease of use, they will never go back.
- Teff Ayral, Engagement Manager, Future State
Smartsheet vs. Trello integrations
With Smartsheet, you can get work done in context — without switching between applications — with powerful integrations that connect Smartsheet to your favorite cloud tools. From popular communication tools like Slack and Microsoft Teams to data visualization systems like Tableau, you can connect your data and information with one cohesive tool.
Integrations
x
x
x
x
x
x
x
o
x
o
x
x
x
x
x
x
x
x
x
Only through 3rd party
Smartsheet vs. Trello pricing
Even with the most basic plan, Smartsheet helps organizations of all sizes better plan, capture, manage, automate, and report on work, helping your team be more effective, drive innovation, and achieve more.
Free Plan: Free
• 1 user, 2 editors • 2 sheets • Gantt, Grid, Card, and Calendar views • Dashboards and reports • 13 column types • Access to Smartsheet Template Gallery • 500 MB attachment storage • 100 automations per month • Login with Microsoft 365, Google Workspace, or Apple ID • Help & Learning Center and Community support • iOS and Android apps
Free Plan: Free • Unlimited cards, members, activity log, and Power-Ups per board • Up to 10 boards per Workspace • 250 automated command runs per month • Unlimited storage (10MB per file) • Custom backgrounds & stickers • Assignee and due dates • iOS and Android mobile apps • 2-factor authentication
Pro Plan: $7/user/month • 3-25 users • Unlimited viewers • Unlimited sheets, reports, & dashboards (1 sheet per report, 10 widgets per dashboard) • Forms • Pre-built automation rules (250 automations per month) • Cell & column formulas • Dependencies • Access our library of free templates
Standard Plan: $5/user/month • All features of Free plan • Unlimited boards • Advanced checklists • Unlimited storage (250MB per file) • 1000 automated command runs per month • Single board guests • Saved searches • Custom Fields
Business Plan: $25/user/month • All features of Pro plan • Unlimited collaborators who can view and edit • Unlimited sheets per report, widgets per dashboard • Unlimited automations • Forms with conditional logic • Document builder • Proofing • Brandfolder integration • Adobe Creative Cloud extension • Report grouping & summary • Baselines • Activity log • Custom branding • Published sheets, reports, & dashboards • User, group, & license management
Premium Plan: $10/user/month • All features of Standard plan • Dashboard, Timeline, Table, Calendar, and Map views • Unlimited Workspace command runs • Admin & security features • Workspace-level templates • Collections • Observers • Workspace views - Table and Calendar • Google Apps sign-on • Simple data export • Atlassian Intelligence
Enterprise Plan: Contact for pricing • All features of Business plan • Custom welcome and help screens • WorkApps: No-code business apps; curated experiences based on user role • Unlimited attachment storage • DocuSign integration • Directory integration • Single sign-on/SAML • Custom email domains; Smartsheet notifications from customer email domain • Account discovery • User merge • Domain validation - user auto provisioning • Chargeback reports • 24/7 phone support • Access to Smartsheet Advance
Enterprise Plan: $17.50/user/month • All features of Premium plan • Organization wide permissions • Organization visible boards • Public board management • Multi-board guests • Attachment permissions • Power-Up administration • SSO and user provisioning with Atlassian Access
Smartsheet vs. Trello security
Smartsheet provides state-of-the-art security, privacy, compliance, and governance measures to keep your most sensitive information safe and secure, meeting the needs of organizations of all sizes.
Security
Data Center
x
x
Data Security
x
x
Encryption
x
x
Operational Management
x
o
Privacy
Privacy Policy
x
x
General Data Protection Regulation (GDPR)
x
x
Privacy Shield Framework
x
x
Government Requests
x
o
Compliance
FedRAMP
x
x
FERPA
x
o
GLBA
x
o
HIPAA
x
o
Payments Data Safeguards
x
o
SOC
x
x
Governance
Event Reporting
x
o
Global Security Controls
x
x
User Access and Authentication
x
x
Configuration
x
x
Permissions
x
x
Reports and Visibility
x
Premium & Enterprise plans only
Smartsheet support vs. Trello support
Consistently ranked higher than Trello for overall quality of support, Smartsheet offers a wide variety of support options — from live, phone, and email support to training and webinars — to get your team up and running faster and more effectively.
Training & Support
Email
x
Paid plans only
Phone
x
Enterprise plans only
Chat
x
Premium & Enterprise plans only
Live Support
x
Premium & Enterprise plans only
Community
x
x
Training
x
x
Webinars
x
x
Smartsheet training vs. Trello training
Smartsheet offers a variety of training and certification programs that allow you to master and leverage its capabilities effectively. Unlike Trello, which limits you to third-party video content and help articles, Smartsheet allows you to choose from on-demand training, instructor-led courses, specialized onboarding, and more to ensure you’re getting the most out of the tool.
Training
Courses
34 training courses available in Smartsheet Center of Excellence with monthly subscription
Only third-party video content and courses
Certifications
Multiple certifications for any user looking to master Smartsheet for their work
No certifications available
Project Management Credit (PMP)
x
o
Instructor-Led Training
Smartsheet 101, Smartsheet 201, Smartsheet 301, Project Management with Smartsheet
Online-only training
On-Demand Training
x
Third-party training content only
Help Articles with Videos
x
x
Onboarding
Launch packages available
Video and help articles only
Consulting
In-house consulting team to help you build complex, custom solutions for your work needs
Only third-party consulting options
The impact of companies using Smartsheet
Smartsheet has been evaluated by a variety of analysts who report on its effectiveness as a collaborative work management software. The extensive report, “The Total Economic Impact of Smartsheet™,” conducted by Forrester Consulting on behalf of Smartsheet, evaluates the potential return on investment that enterprises may realize by deploying Smartsheet. The quantified benefits of Smartsheet include the following:
Time spent on project, portfolio, and program setup reduced by 80%
Work management related emails reduced by 75%
Reduced time spent on review cycles by 50%
Improved managed resource utilization saves 40 hours per employee annually
Reduced reporting time by 75%
Software cost savings of over $1 million over three years
Why people choose Smartsheet over Trello
Looking for a complete project management tool with flexible views, faster implementation, premium support, and easy-to-build workflow? Discover why 96% of customers recommend Smartsheet to colleagues.
Smartsheet met our needs for a platform that would serve the whole company, including support of BYOD and mobility for employees. We’ve also proven that you don’t always need a large-scale project management system. A spreadsheet-based system becomes powerful because it’s easy for all employees to use.
- Nate McBride, CIO, AMAG
See why over 90% of the Fortune 100 trust Smartsheet.
The content on this page is provided for informational purposes only. While Smartsheet represents that it has made best efforts to ensure that the content is accurate as of the date of publication, visitors to the page should not rely upon the content without confirmation or additional discussion with a representative of Smartsheet. For more information, please contact info@smartsheet.com.
I will never use any PM tool ever again. Smartsheet is the way to go. It’s quick, easy, and flexible. I can program it to do whatever I want. Since building out my framework, it has been rolled out to the PMO office...clients ask me to use my template and framework too. It’s been a resounding success. It’s improved my company and client project outcomes.
We use Smartsheet to manage portfolios, run projects, plan events, communicate to teams and provide transparency throughout our business. And in turn, we help our clients become connected organizations using their favorite tools. I think that once someone discovers the power of using Smartsheet and the ease of use, they will never go back.
Smartsheet met our needs for a platform that would serve the whole company, including support of BYOD and mobility for employees. We’ve also proven that you don’t always need a large-scale project management system. A spreadsheet-based system becomes powerful because it’s easy for all employees to use.