Your Guide to ENGAGE’19 Sessions

by Christa Matson

We’re excited to host Smartsheet ENGAGE’19 in Seattle, WA this fall. Our third-annual ENGAGE customer conference has something special to offer all of our customers, whether you’re new to Smartsheet or a certified expert, a Fortune 500 executive, or running a small business or startup. 


Smartsheet CEO Mark Mader gives opening keynote at ENGAGE

Explore this post to learn about key sessions or dive into the full ENGAGE’19 agenda to see how this conference can help you transform your organization — and your career.

New to Smartsheet? Get up to Speed — Fast


ENGAGE customer panel

The ENGAGE conference is a great way to connect with other Smartsheet customers and see what’s possible with the platform. Kick off ENGAGE by signing up for our optional pre-conference training session Beginning With Smartsheet, then check out the following sessions:

  • Solution Center Tour de Force: Get your work started off right with our free, pre-built templates. This session will dive into the ins and outs of Solution Center, and show you how to find, download, and customize Smartsheet templates.

  • Hands-On Lab: Maximizing Your Project Sheets: Get hands-on practice creating project sheets that make the most of Smartsheet capabilities.

  • Getting Started With Smartsheet Automated Workflows: Learn how easy it is to get started with automation. You’ll learn how to design sheets for effective automated workflows, automate update and approval requests, and customize notifications to make automation a success across your organization.

Portfolio and Project Manager? See the Big Picture


User education session at the Smartsheet ENGAGE customer conference

Ready to supercharge your project management skills and improve transparency and visibility into your project or project portfolio? Here are the sessions you won’t want to miss:

  • I Broke Up With My PPM Tool: Is your portfolio and project management tool treating you right? It might be time to re-examine your relationship! Find out how Smartsheet helps you overcome the limitations of traditional PPM applications to provide a better experience for you and your organization. 

  • Best-in-Class Project Management: In this session, you’ll learn what a world-class project management solution architecture within Smartsheet looks like, and find out how you can advance your organization’s project management capabilities to increase effectiveness and drive business. 

  • The View From 10,000ft: The Smartsheet acquisition of award-winning resource management and time tracking software startup 10,000ft presents exciting possibilities for you and your organization. See a demo of the brand-new integration and learn how customers are already using Smartsheet and 10,000ft to achieve more.

  • Drive Consistency Across Projects and Processes With Control Center: Whether you’re a new Control Center user, or want to learn more about how Control Center automates projects and processes, form intake to portfolio-level reporting, this session is for you. 

  • Deep Dive into Project Sheets: Are you a project manager new to Smartsheet? This session will discuss how to get the most out of your project plans in Smartsheet.

Small Business or Startup? Run Your Business 

Small teams do great things — and we’re here to help you do just that. In addition to our general user education sessions at ENGAGE, the following sessions can help you have an immediate impact on your business operations — and your bottom line.


Pro Desk appointment at Smartsheet ENGAGE
  • Run Your Business End-to-End With Smartsheet: Our SMB customers are reaping real business value by using Smartsheet to run virtually all aspects of their business. Attend this session to see how Smartsheet can drive improvements in processes for everything from HR to billing, safety checks to certifications, project management, budget tracking, and more.

  • Create World-Class Collaboration With Your Clients: Find out how you can use Smartsheet to manage and expand your client relationships — and grow your business. You’ll learn how to collaborate on projects, share initiative progress, and manage contracts.

  • Become a Workflow Design Expert: Even with the best software tools in the world, if you don't understand your process or how to define success, you won't get the best result. Set yourself up to succeed in Smartsheet with an outline of goals, roles, visibility, and processes — and learn best practices for translating this roadmap into workflows that will bring it all to life.

Business Leader? Maximize Business Value

Business leaders and executives who attend ENGAGE’19 will gain a better understanding of the business value of Smartsheet, make connections with other leaders in the Smartsheet community, and learn what’s new and what’s next for the Smartsheet platform. 


Smartsheet leadership team question and answer session at ENGAGE

You’ll have access to roundtables, panels, and discussions with your peers — and get a peek at the Smartsheet product roadmap. Here are a few recommended sessions to spend your time on at ENGAGE:

  • ENGAGE’19 Opening Keynote Address With Smartsheet CEO Mark Mader: Kick off the ENGAGE customer conference with our CEO Mark Mader as he shares the latest enhancements we’ve made in Smartsheet — and what the future holds for the platform.

  • Smartsheet Senior Executives Q&A Session: Join this interactive panel for your chance to ask questions and provide feedback directly to the entire Smartsheet leadership team.

  • Driving Transformation Through Innovation: Organizations are increasingly facing an onslaught of new demands to increase the speed and velocity of innovation. But even breakthrough ideas will fall short without effective execution. Learn how organizations today are relying on the Smartsheet work execution platform to drive continuous innovation and remain relevant.

  • Analyst Sessions With Gartner, Forrester Research, and 451 Research: Join sessions with Mike Gotta, research vice president at Gartner; Margo Visitacion, vice president and principal analyst at Forrester Research; and Chris Marsh, research director at 451 Research, for their insights on the future of collaboration and work management.

  • Frictionless Digital Transformation With Smartsheet: As organizations face pressure to become more innovative and better serve their customers, many are driving digital transformation initiatives across all lines of business. Come see how Smartsheet is helping companies transform the way they work without missing a beat.

Smartsheet Certified Expert? Accelerate Your Achievement


Pre-conference training at Smartsheet ENGAGE

If you’re already Smartsheet Certified, attending ENGAGE’19 can help you take your skills even further. Learn what others are doing in your area, role, or industry in our user group meetups, snag a Pro Desk session, and attend these sessions to see what else Smartsheet has to offer you and your organization:

  • Pre-Conference Training: Advanced Work Management With Smartsheet: Kick off ENGAGE with this course designed for experienced Smartsheet users who are ready to implement best practices for managing and reporting on work at scale. (Note: Additional fee applies.)

  • Preview the Smartsheet Product Roadmap: In this session, you’ll get a high-level overview of our product roadmap, as well as an early look at new features and enhancements that are in development.

  • New Feature Lab: Get the Most From Our Newest Functionality: Go deep into the newest Smartsheet functionality, from Gantt enhancements to new column types, grid improvements, and more. You'll see how to make the most of features released in the past six months — and get a peek at what's coming next.

  • Become a Smartsheet Champion: Need help spreading the word in your organization? Get equipped with the resources, assets, and events we’ve created to help you succeed — and gain access to the Smartsheet Mobilizer Toolkit.

Not Able to Attend ENGAGE’19 This Year? View the Opening Keynote Live

Can’t attend this year? We’ll miss seeing you in Seattle, but you can still join our livestream of the opening keynote with Smartsheet CEO Mark Mader and special guests. Visit on Tuesday, October 1 at 9:00 a.m. PDT to view the livestream.