Blog

Kate Eby

Kate Eby is a senior content specialist at Smartsheet with years of experience planning, managing, and tracking projects of all types of sizes. Kate is our point person for all things related to project management best practices.

Free Call Log Templates

This article provides the most useful selection of free, easy-to-use call log templates in Excel, Word, Google Sheets, Google Docs, and PDF formats. Call log templates enable you to easily document client communication, and to track calls and ...

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How to Run a Post-Mortem Meeting

Running a successful post-mortem meeting takes planning, effective communication, and follow through. Learn how to get the most out of post-mortems so you can make lasting changes in your business processes. Included on this page, you’ll find some ...

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Essential Post-Mortem in Business Guide

A business post-mortem is a powerful tool for continually improving processes. Learn the basics of project post-mortem meetings and what questions to ask, and find best practices from the pros. Included on this page, you’ll find tips on how to ...

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Essential Blameless PostMortem Guide - How to Run, Setting the Culture, Being Blame Aware

A blameless post-mortem meeting helps you identify what went right and wrong on a project without assigning personal blame or losing trust. We’ll cover how, why, and what it takes to foster a blameless work environment. Included in this article, ...

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Free Critical Path Templates

Streamline your project management and scheduling with critical path method (CPM) templates. Choose from a variety of options, including spreadsheet and diagram templates, which you can download and customize for free. Included on this page are a ...

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Free Action Item Templates

We’ve compiled the most useful free action item templates that managers, team members, stakeholders, and project managers need. Choose from several formats, including Google Docs and Sheets, as well as Microsoft Word and Excel. Included on this ...

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Complete Guide to Project Management in the New Remote Workplace

In this article, we cover the changing face of project management with tips from experts, a comparison of traditional vs. remote project management, and templates to help remote project managers effectively deliver projects. Included on this page, ...

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Free Post-Mortem Templates Roundup

Create a culture of continuous improvement with this roundup of the most useful business post-mortem templates. Choose from a variety of customizable templates, all of which you can download for free. Included on this page, you’ll find a project ...

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Free Project Post-Mortem Templates

The project retrospective or post-mortem process offers a vital opportunity for team learning and improvement. Below you’ll find free, customizable post-mortem templates for your next project. Included on this page, you’ll find a post-mortem ...

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Free Agile and Scrum Retrospective Templates

In this article, we’ve compiled the most popular, expert-tested templates to guide you through a successful Agile, Scrum, or sprint retrospective. All of the templates below are free to download and completely customizable. Included on this page, ...

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Bring Remote Agile Teams Together: Expert Tips and Best Practices

In this article, we’ve collected the best practices and tips for remote Agile teams from certified Agile instructors, published authors, and practice leaders. Included on this page, you’ll find expert tips for Agile remote teams and the pros of ...

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Understanding the Unique Utility of OKRs vs. SMART Goals

In this article, you’ll learn about the differences between OKR and SMART goals from seasoned experts, and discover how these methodologies work together. Included on this page, you’ll learn the difference between OKR and SMART goals, when to use ...

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