Free Process Map Templates

Smartsheet Contributor Joe Weller

Jan 13, 2020

Quickly diagram your company’s processes and determine how to improve them with one of these free process map templates and Gantt charts, available in Excel, Word, PDF, and Google Docs formats.

Included on this page, you’ll find many helpful process mapping templates, including a detailed process mapping template, a business process mapping template, a Six Sigma process mapping template, and Gantt chart options for process maps.


Process Map Templates

Whether you’re in sales, IT, or product or project management, a template gives you the ability to map a process with easy-to-arrange symbolic shapes — indicating a various stage, junction, or action in the process  — so that you can see all steps visually. This way, all stakeholders can analyze the effectiveness of proposed (or currently implemented) processes.

Simple Process Map Template

Simple Process Map Template

This template’s simple process document tab allows you to enter project-specific details, while the process flowchart tab lets you arrange flowchart symbols to define your process — add arrow connectors, steps, decisions, input/output, and decision details into a basic but comprehensive process map. Download this customizable Excel template for a one-off, unique process, or save it as a template to diagram your other processes. 

Download Simple Process Document Template - Excel

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Detailed Process Mapping Template

Detailed Process Mapping Template

Use this template to capture processes in great detail. This process map gives you the flexibility to capture each stage of a particular process’s development — from planning to execution to maintenance — and all the steps in between, providing insight into how to further streamline a detail-rich process. 

Download Detailed Process Mapping Template - Excel


Supply Chain Process Map Template

Supply Chain Process Map Template

Use this supply chain process map template to visually document your manufacturing process in order to optimize the entire operation. Specify key details related to the supply chain, such as suppliers, raw materials, manufacturing steps, the QA process, packaging, and storage and shipping logistics. Gain quick insights into your current practices and identify areas for improvement with this customizable process map template available in Excel, Word, and PDF formats. 

To learn more about this process and to find additional resources, read “Supply Chain Management 101: Principles, Examples, and Templates.” 

Download Supply Chain Process Map Template

Excel | Word | PDF


Sales Process Map Template

Sales Process Map Template

Use this template to capture and visualize your sales process requirements from initial marketing campaigns to lead follow-up. Lead generation starts with gaining insight into current sales cycle practices and identifying improvements that will yield increased revenue. Use this fully customizable process map template to solidify your sales plan, and to ensure that all stages of your sales cycle translate to revenue-earning opportunities.

Download Sales Process Map Template

Excel | Word | PDF


Business Process Mapping Template

Business Process Mapping Template

This business process mapping template is ideal for companies that want to gain insight into their current business process and learn how to optimize it. Simply enter all the details related to your company’s particular business process, including who is responsible for which steps and stages. From there, you can analyze and determine how to improve your current process, easily cut and paste symbols related to each step, and share the document to keep everyone up to date.   

To learn more about this process and to find additional resources, read “Essential Guide to Business Process Mapping.”

Download Business Process Mapping Template - Excel


New Employee Training Process Map Template

New Employee Training Process Map Template

Onboard your company’s new employees with this customizable new-hire process map template. Reduce frequent turnover and retain top talent by mapping out a clear new employee process that helps managers, HR, trainers, and team members gain a visual grasp on the employee onboarding journey. 

To learn more about helping a new-hire become a high-performance employee and to find additional resources, read “Complete Guide to Employee Onboarding from HR Experts.” 

Download New Employee Training Process Map Template

Excel | Word | PDF


ISO 9001 Process Map Template

ISO 9001 Process Map Template

ISO 9001 certification can increase both your company’s efficiency and your customers’ satisfaction. ISO 9001 specifies the criteria for quality management systems and is the only certifiable ISO 9000-level standard. Ensure quality management systems at your company by using this free International Organization for Standardization (ISO) 9001 Process Map Template.

To learn more about the benefits of ISO 9001 and to find additional resources, read “The Ultimate Guide to ISO 9000.” 

Download ISO 9001 Process Map Template

Excel | Word | PDF


Six Sigma Process Mapping Template

Whether you’re a Six Sigma Black Belt, or newly interested in the technique, this easy-to-use template allows you to create a process flow diagram with flowchart symbols to reflect on each step in a Six Sigma process. Use this template to analyze and revise your processes, or as a communication tool for stakeholders.

To find additional Six Sigma resources and templates, read “Free Lean Six Sigma Templates.” 

Download Six Sigma Process Map Template - Excel


Gantt Chart Options for Process Maps

Managers in practically every industry use Gantt charts to manage work and understand how to improve their company’s processes. In some cases, you can even use a Gantt chart as a process map to oversee all project elements, including task dependencies, at once.

To learn more about how Gantt charts help keep processes on track and additional resources, read our Guide to Gantt Charts.

ITIL Process Map Template

ITIL Process Map Template

If you work in information technology (IT), you need the right process map template for your information technology infrastructure library (ITIL). By mapping the process of an IT request from start to finish (including which internal customer and department are involved, details and logistics, and assigning the request or issue to an analyst or technician), this Gantt chart process map template enables you to map IT-specific processes, so that it’s clear to everyone how IT requests are prioritized and resolved. 

To learn more about this process and to find additional resources, read a “Beginner’s Guide to ITIL,” which answers questions that you may encounter as you map your IT processes.

Download ITIL Process Map Template — Excel


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