Engage 2023: Potential unlocked

Demo Session

The Smartsheet PMO and Creative Operations present: How our marketing team manages internal work

Wednesday, Sept. 20 | 4:00PM - 5:00PM


Our marketing team shares how it uses Smartsheet to power its process and deliver on-brand marketing at scale. This session details the internally designed systems used to submit, prioritize, and manage work and team capacity as well as how the team leverages forms, Control Center, Resource Management, proofing, reports, and much more.*** Please note: Saving a session to your schedule does not guarantee entry. Space is available on a first-come basis until rooms reach capacity.


Expand with Marketing and Creative Management work

User Level

Smartsheet 301

PMI Credits



Level 3 | Room 344


Engage Speaker

Jillian Knoepfel

Manager, Content Operations
Jillian is the manager of Content Operations on the Brand Studio team at Smartsheet. She helps to create processes and bring structure to a team of over 40 talented creative team members by leveraging Smartsheet and its various solutions and capabilities. Jillian has worked with Smartsheet for over 5 years (3 years as a contractor, and 2.5 years as a full-time employee). When she's not geeking out on process optimization, she can be found spending time with her husband and 3 kids in the great outdoors--camping, hiking, cruising in her Jeep, or spending the day relaxing near a body of water.

Engage Speaker

Victoria Lichtenshtein

Director, Program Management
A seasoned program and project management professional, Victoria is adept at folding in just the right amount of process to help unlock creative potential and scalable growth. Her career has spanned engagements from a small marketing consultancy to global advertising agencies. Now, she works client-side at Smartsheet, leading the Marketing Project Management team. Victoria is a certified Scrum Master and an awarded program leader. She is the recipient of multiple ADDY and Cannes Lion awards.