Best Practices for Scaling Your Operations

Well-run operations are critical to an organization's success. In this session, you'll learn how a government agency uses Smartsheet to manage their operations workflow.

Session time: 1:15 PM - 1:30 PM PDT

PDUs from PMI: 0.25

Smartsheet knowledge level: 101

Molly Chabot

Customer Success Manager , Smartsheet

Molly is a Customer Success Manager based in Boston. She has been with Smartsheet for two years - ENGAGE 2018 was her first week at the company! She loves supporting her customers and helping them unlock the power of Smartsheet and find scalable solutions to their business problems.

Sam Akulli

Project Manager , City of Columbus

Dr. Sam Akulli, PMP., has been working in informational technology industry for more than a decade. Currently he is a project manager at the City of Columbus, and also an adjunct professor at Franklin University.​