Crisis Leadership: How We Used Our Platform, Values, and Expertise to Support Our Community During the Pandemic

Get a first-hand look into how our HR leadership navigated the onset of the pandemic and is dynamically planning for a new future for our workforce. We’ll take you through how we were able to quickly create solutions to put employee wellbeing first and foremost, communicate clearly with our global community, and evolve as the scope of the crisis changed. You’ll also learn how to leverage many of these tools within your own business.

Session time: 1:30 PM - 2:30 PM PDT

PDUs from PMI: 1

Smartsheet knowledge level: 201

Elektra Helde

Senior Product Marketing Manager , Smartsheet

Long-time Smartsheet enthusiast Elektra Helde first joined the team a little over three years ago. She was a valued member of the Customer Success team supporting some of our largest west coast companies before she transitioned into Product Marketing. Today Elektra manages the development and use of our in app content marketing, drives key engagement campaigns and provides product marketing oversight for our onboarding and growth initiatives.

Hunter Reed

Product Marketing Manager , Smartsheet

Hunter has been at Smartsheet for 3 years and is a Product Marketing Manager. Passionate about empowering others to realize the value of Smartsheet, he is responsible for the growth of content available to customers in Solution Center. If he is not talking about templates, he is probably talking about his golden retriever Maui.

Katie Bouwkamp

Director of Global Culture Communications , Smartsheet

Katie has held a number of senior level internal and external comms roles both in-house and agency side. She currently serves as the Director of Global Culture Communications at Smartsheet, where she leads internal communications, employer branding, and social impact. Katie is passionate about the impact good internal communications can have on an organization. Some of her key areas of interest include the intersection of storytelling and employee engagement, communications as a strategic function, and the power of purpose.