At Smartsheet, we value your privacy and respect your right to know how information about you is collected and used. Our privacy notice describes how Smartsheet collects, uses, and discloses personal and other information we gather through our websites, our mobile applications, and the Smartsheet work execution platform including 10,000ft and Bridge.
Smartsheet is committed to respecting privacy rights and treating personal data with the utmost care. Smartsheet takes a global approach to privacy that adheres to international best practices for data handling and recognized privacy principles.
Smartsheet operates a ISO/IEC 27701:2019 compliant privacy program. The requirements of this standard can be mapped to and help comply with data privacy laws and regulations like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
You may have certain rights relating to your personal data under local data protection laws (e.g., the General Data Protection Regulation, the California Consumer Privacy Act, etc.) or based on your use of our Offerings. Our privacy notice includes more information about these rights. To exercise these rights please complete this form.
Smartsheet engages third party service providers that process the content customers choose to upload or submit to an online subscription service on our behalf in connection with the provision of our services to customers ("Subprocessors").
The General Data Protection Regulation (GDPR) is a European regulation that took effect on May 25, 2018, and sets out standards for the protection and processing of personal data. Learn more about Smartsheet and the GDPR, including how to request a Data Processing Agreement (DPA) with Smartsheet as a data processor.
On July 16, 2020, the Court of Justice of the European Union invalidated the EU-U.S. Privacy Shield framework. In light of this judgment, Smartsheet is using the Standard Contractual Clauses issued by the European Commission under decision 2010/87/EU ("SCC") as its lawful data transfer mechanism for international transfers of Customer data containing EU Personal Data.
If you need more information on our privacy practices, find a privacy issue with our products, or are concerned or suspect that your Smartsheet account has been compromised, please contact us at firstname.lastname@example.org