Everything you need to know before you go to ENGAGE 2023

by The Smartsheet Team

We can’t wait to see you at ENGAGE 2023: Potential unlocked! Whether you’re a seasoned ENGAGE attendee or a first-timer, we’ve got the info you need, as well as some tips and best practices, to maximize your experience at ENGAGE.

Before you arrive

Download the mobile app (there’s an app for that!)

The Attendee Hub — available on the web and as an mobile app — serves as the interactive nerve center of ENGAGE for conference attendees. You can view breakout sessions and customize your schedule, personalize your profile, discover and connect with other attendees, join discussion groups, browse speaker bios, tag along for some extra fun like a scavenger hunt, and more! 

Ready to access all of the details right from your pocket? Here’s how to add it to your mobile device:

  • Download the app
  • Search “Smartsheet ENGAGE 2023” 
  • Log in with your event credentials 

Need help with your mobile app once you’re on site? We’ll be standing by to answer questions at the Information & Registration Desk, located on the Exhibit level. 

Pack your bags

Early fall can be beautiful in Seattle, but it’s always a good idea to pack an umbrella or light rain jacket just in case. 

Conference attire is business casual, and you may want to dress in layers as the heating and cooling system can be too warm or too chilly for some. 

Once you arrive

Know how to get around 

Seattle Convention Center Summit building location

The Summit building is located at 900 Pine Street. The main pedestrian entrance is on the corner of 9th Avenue between Pine Street and Olive Way. 


The entrance to the Summit Garage, open from 5:30 a.m.-8 p.m., is on Olive Way between 9th and Boren at 1009 Olive Way. Read more for information including rates, accessible parking, and more.

Inside the Summit building

Also available in the mobile app, you can keep this map handy to find your way around in the Seattle Convention Center Summit building.

ENGAGE 2023 building map

Registration and badge pickup

After arriving at the Seattle Convention Center Summit building, head downstairs to the Exhibit level to collect your badge at the registration desk. Pre-conference training registration opens at 7:30 a.m. on Monday, Sept. 18, while general registration opens at 9 a.m. Here are a few more helpful details about registration:

  • To check-in at a kiosk, get ready to scan the unique QR code on the mobile app (click “Check in” in your profile to find the QR code), or simply enter your name.
  • A government-issued photo ID is required to pick up your badge. 
  • All attendees must collect their own badges. Pickup for others is not permitted. 
  • Badges must be worn at all times when in the Convention Center.

General registration hours

  • Monday, Sept. 18, 9 a.m.-5 p.m. (pre-conference training registration opens at 7:30 a.m.)
  • Tuesday, Sept. 19, 7:30 a.m.-5 p.m.
  • Wednesday, Sept. 20, 7:30 a.m.-5 p.m.
  • Thursday, Sept. 21, 7:30 a.m.-1 p.m.

Coat and luggage check

Complimentary coat and luggage check is available to attendees on Thursday, Sept. 21, and will remain open during show hours.

Items not picked up will be turned into the SCC security at Arch for overnight security. They can be contacted at (206) 694-5127.

Program highlights

Smartsheet certification

Show off your Smartsheet skills with a Smartsheet certification. There are still spots left to take a certification exam! Sign up in the Attendee Hub.


Opening keynote | Tuesday, Sept. 19, 9-10 a.m.

Level 2, Flex C

Smartsheet leaders and inspirational customers including ADP, Goodwill Industries®, and Sodexo take the stage to share exciting Smartsheet innovations and aha moments.

Day two keynote | Wednesday, Sept. 20, 9-10 a.m.

Level 2, Flex C

The Smartsheet platform can help reduce complexity within an organization and help individuals and teams perform at their peak. We’ll be exploring this idea in greater detail with a panel hosted by our CMO, Andrew Bennett, in partnership with TIME. We will hear from acclaimed author and speaker, Lisa Bodell, on why driving cultural simplicity can help unlock potential and from, Aly Raisman, Gold Medalist, advocate, author and TIME100 Next Alum, on how to achieve your personal best while contributing to a team.

Evening events

Newbie orientation for first-time ENGAGE attendees | Monday, Sept. 18, 4-5 p.m.

Exhibit Hall Level, Experience Hub Theater

Meet Smartsheet leadership and the ENGAGE planning team to hear how to get the most out of the conference. 

Welcome reception | Tuesday, Sept. 19, 5-6:30 p.m.

Exhibit level, Experience Hub

Once sessions wind down on the first day of ENGAGE, kick off the fun with some light bites, libations, and networking.

Attendee party | Wednesday, Sept. 20, 5-8 p.m.

Level 2, Flex C 

Get ready to mix and mingle at the attendee party for an evening of entertainment, food, and drinks.

The Experience Hub

The Experience Hub is like the main street of ENGAGE — with 50+ booths to ask questions and share your thoughts on all things Smartsheet, the opportunity to snag a selfie with a Seattle Kraken Zamboni, chat with a Smartsheet solutioning partner, link up with an account team member in the Coffee Connect lounge, and much, much more!

Experience Hub hours

Monday, Sept. 18, 2-5:00 p.m.

Tuesday, Sept. 19, 8-9 a.m., 10 a.m.-6:30 p.m. (closed during keynotes)

Wednesday, Sept. 20, 8-9 a.m., 10 a.m.-5 p.m. (closed during keynotes)

Thursday, Sept. 21, 8 a.m.-1 p.m.

The Experience Hub Theater

Located in the Experience Hub on the Exhibit level, the Experience Hub Theater will feature short, snackable sessions on a variety of topics. Session listings can be found in the mobile app.

Event merchandise store

T-shirts, a hoodie, socks, plus books from our keynote speakers — get all your Smartsheet swag at the ENGAGE merch store! 


Breakfast and lunch will be served in the attendee meal hall on the Exhibit level. And, you’ll find plenty of water fountains and bottle refilling stations throughout the building so you can stay hydrated.  

Attendee meal hours

Tuesday, Sept. 19

Breakfast  7:30-9 a.m.

Lunch  11:30 a.m.-1 p.m.

Wednesday, Sept. 20

Breakfast  7:30-9 a.m.

Lunch  11:30 a.m.-1 p.m.

Thursday, Sept. 21

Breakfast  7:30-9 a.m.

Grab-and-go lunch  11:30 a.m.-1 p.m.

Connect with Smartsheet experts and other attendees

Schedule a Pro Desk session

Our popular Pro Desk sessions are available to all ENGAGE attendees this year! Pro Desk sessions are one-on-one coaching sessions with a Pro Desk specialist. During these sessions, you'll receive in-depth guidance on the application, capability, workflows, or processes you're trying to enable. Pre-register if you have the Professional Support Package. Don’t have the Professional Support Package? Request a session with your customer account rep or sign up in person. Please note, you’ll receive a 15-minute briefing on the Pro Desk's scope.

Pre-register and check out the topics below:

Meet up with other attendees 

Use the mobile app to connect with fellow attendees! Book an appointment, meet over lunch, for a quick coffee, or in the hall on the way to a keynote. To book an appointment in the app, click on the networking icon, find an attendee, select the calendar icon, and then “Peer to Peer” to meet up. 

Share ideas during Meet & Eat roundtable discussions

Talk shop over lunch during these ENGAGE Meet & Eat open discussions where you can share ideas, swap best practices, or just connect over lunch on a variety of topics. Here’s are all of the discussions happening during ENGAGE:

Tuesday, Sept. 19, 11:30 a.m.-1 p.m.

Wednesday, Sept. 20, 11:30 a.m.-1 p.m.

Don’t miss these fun happenings

Volunteer with us | Monday, Sept. 18, 12-2 p.m.

Join us during our second annual ENGAGE volunteer service project — a street clean-up in partnership with the City of Seattle on Monday, Sept. 18. Add the service project  to your agenda and complete this form to sign up.

Catch a live Brand Collective podcast recording | Monday, Sept. 18, 3-4 p.m.

Exhibit level, Experience Hub Theater

Join us for the second live recording of the Brand Collective podcast at ENGAGE. Hear from a panel of expert marketers and Smartsheet customers as we dive into their professional journeys and brand recipes that strike the perfect balance between creativity and effectiveness. 

Showcase your Smartsheet skills and win a prize

Submit a solution to the Community Created Template Showcase for a chance to win unique prizes, your very own customer story, and to have your solution published as a template in the new Template Gallery. Learn more.

Jam out to the ENGAGE playlist

The Smartsheet Community has created a playlist for ENGAGE 2023! Enjoy it throughout the conference and on Spotify

Join in on the ENGAGE scavenger hunt

Have fun, make connections, discover valuable resources, score points, and qualify for Smartsheet swag and other fantastic prizes! You will climb your way to the top of the leaderboard as you post photos, scan in at booths, attend sessions, and explore all ENGAGE has to offer. Available through the event mobile app. 

Play even more games

SMARdoku,  SMARTpardy, and Community Feud are just some of the activities the Smartsheet Community team is bringing to ENGAGE this year. Join the fun at the Community booth (#38).

Tips for staying safe in the Emerald City

Seattle is a big city. And like most big cities, it's good to be mindful of your surroundings while attending ENGAGE. The City of Seattle is tackling safety along with Visit Seattle, a nonprofit organization that has volunteers helping visitors feel safe while getting around. Removing your conference badge outside of the Convention Center and walking in groups are a couple safety tips from Visit Seattle. Visit Seattle also offers a Safe Walk program for accompanied walks around downtown Seattle. Learn more.

We can’t wait to see you in Seattle

Get ready to unlock your potential at ENGAGE 2023. It promises to be an unforgettable experience, whether you're a seasoned attendee or a first-timer. With the Attendee Hub as your interactive guide, informative keynotes, engaging evening events, and the bustling Experience Hub, it’ll be a conference to remember. So if you haven’t already, download the mobile app. We’ll see you there!